Health System Specialist (Associate Group Practice Manager)

Job Title And Description

Major duties include, but are not limited to the following: Support the Ambulatory Care Operations Director / Group Practice Manager and all ambulatory care services across the VA Greater Los Angeles Healthcare System and its Community Based Outpatient Clinics to ensure high-quality, accessible, and efficient care. The position oversees and integrates Primary Care, Mental Health, Surgery, Medicine, and/or Ancillary clinics into an effective Clinic Practice Management model, providing access-related consultative services and supporting operations that promote timely access and coordinated clinic functions. Evaluate processes, policies, and clinic performance; provide data, reports, and recommendations to the ACOD/GPM to support strategic planning related to access to care; and assist in the development and standardization of key operational and business practices, including scheduling and access strategies. Collaborate with service lines, support CPM-related training and onboarding activities, and contribute to the local application and implementation of national policies and procedures. Participate in continuous process improvement using data analysis, LEAN/Six Sigma methodologies, and performance monitoring. Identify workflow issues, support consult management activities, advise on resource allocation, and assist with planning related to space, equipment, and operational improvements. Follow benchmarks and established processes for taking corrective actions on low or decreasing scores in Veteran/Staff experience data. Incorporate best practices to help improve patient access to care and that standards are met within assigned services. Ensure alignment with facility, VISN, and national standards and work with clinic leaders to support efficient, high-quality ambulatory care delivery. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Position Description Title/PD#: Health System Specialist (Associate Group Practice Manager)/PD99865S Financial Disclosure: Not Required