Veterinary Client Service Representative

Red River Animal Emergency Clinic Fargo, ND is searching for a full‑time Veterinary Client Service Representative with a flexible schedule to join our 24/7 team. The Basics Pay : $18.00 per hour Schedule This is a flexible, full‑time position in a 24/7 emergency facility. Shifts may include: Evenings and overnights Weekends Holidays Flexibility is essential to meet hospital needs. Benefits Health insurance, dental insurance, vision insurance, life insurance, 401(k) and matching, employee assistance program, employee discounts, paid time off, and a uniform allowance. Your Day as a Veterinary Client Service Representative In this position, you are the heartbeat of the client experience. Throughout your day, you'll greet worried pet owners, manage multiple phone calls, and guide clients through the visit process with clarity and compassion. You'll create and maintain patient records, coordinate communication between clients and medical staff, and ensure each visit flows seamlessly. As you process invoices, explain payment options, and balance transactions, you'll also take pride in keeping the environment organized and welcoming. Every interaction you have shapes how our clients feel—and you play a key role in making even the hardest moments just a little easier. Requirements Ability to commute to Fargo, ND 58104 Ability to work in person Preferred qualifications include 2+ years of customer service experience and 1+ year of veterinary experience. Equal Opportunity Employer Red River Animal Emergency Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or other protected status. #J-18808-Ljbffr