Software Engineering Manager

Software Engineering Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager within PNC's SRC First Response organization, you will provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs. Travel occasionally for offsite meetings or other business-related activities (less than 5% travel).

Technical Skills & Expertise Ideal candidates should have working knowledge or experience in at least three areas:

• Core Technologies
• Observability & Troubleshooting Tooling
• Leadership & Management Skills
• Critical Thinking & Problem Solving
• Systems Thinking
• Communication Skills
• Behavioral & Professional Attributes

A successful ASM candidate combines:

• Deep technical breadth across multiple disciplines
• Strong leadership and team development capabilities
• Advanced problem-solving and systems thinking
• Ability to lead through ambiguity and high-pressure situations
• Commitment to continuous improvement and preventing recurring issues

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.