Phlebotomist

Phlebotomist I

The Phlebotomist I provides high-quality phlebotomy and laboratory service by ensuring optimal support of laboratory testing activities through timely, accurate specimen collection and preparation. The Phlebotomist I interacts with customers/patients in a friendly, courteous, professional, and appropriate manner to provide high-quality and safe care.

Primary Accountabilities

1. Complies with all Health First, Health First Laboratory policies and procedures, along with all pertinent federal and state accreditation agency requirements.
2. Complies with policies, procedures, processes in the collection and processing of patient specimens and provision of patient services, including offsite phlebotomy services as applicable.
3. Meets goals and shows commitment to continuous improvement of performance metrics developed to provide quality patient care.
4. Assures valid patient results as evidenced by zero patient or sample identification errors in the pre-analytical and post-analytical phases of laboratory procedures per evaluation period.
5. Demonstrates the appropriate skill sets as determined by Competency Assessments.
6. Performs basic computer skills pertinent to job performance.
7. Meets departmental staffing demands (i.e., holidays, weekends, coverage for illness and/or emergencies, reduced operations, increased workload) per department expectations and demonstrates effective time management.
8. Complies with the Health First I-Care values and demonstrates effective communication with coworkers and management to include proper escalation when necessary.
9. Performs Point of Care Testing (POC) on the lab menu at the assigned site, correctly and in a timely manner, if applicable.
10. Participate in Proficiency Testing as determined by state regulations, if applicable.
11. Assists with the performance of lab registration, insurance eligibilities, authorizations, and payments, if applicable.
12. Additional duties as assigned by laboratory administration.

Work Experience

Minimum Qualifications

• Education: High School Diploma or equivalent OR Proof of graduation from a Phlebotomy Training Program provided within 90 days of start date.

1. Work Experience: None
2. Licensure: None
3. Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
4. Work Experience in Lieu of Training Program: One (1) year of venipuncture experience.

• Skills/Knowledge/Abilities:

1. Strong computer skills, excellent customer service skills.
2. Good oral and written communication skills.
3. Ability to prioritize and organize work.

Preferred Qualifications

• Certification: Medical certificates including phlebotomy training.
• Physical Requirements: Majority of time involves sitting or standing; occasional walking, bending, and stooping. Long periods of computer time or at workstation. Light work that may include lifting or moving objects up to 20 pounds with or without assistance. May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise. Communicating with others to exchange information. Visual acuity and hand-eye coordination to perform tasks. Workspace may vary from open to confined. May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

About Health First: At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule: Full-Time

Shift Times: 9:00 AM - 5:30 PM

Paygrade: PG-PG-PG-26