Head of Automotive Sales Management

Head Of Automotive Sales Management

Scranton Motors is seeking an experienced, driven, and results-oriented General Sales Manager (GSM) to lead our sales operations in Vernon, Connecticut.

As a proud 75-year family-owned and operated dealership, we have built our reputation on exceptional customer service, employee development, and long-term success. We are looking for a proven automotive sales leader who thrives in a fast-paced environment, values accountability, and is passionate about building high-performing teams.

This is an exceptional opportunity for an accomplished General Sales Manager, Sales Director, Head of Sales, Cadillac Sales Leader, or Automotive Executive seeking a long-term leadership role with a respected dealership group that rewards performance and promotes a positive, team-oriented culture.

The ideal candidate will have a proven track record leading successful automotive sales teams.

About The Opportunity

The General Sales Manager will oversee all front-end dealership operations, including New Vehicle Sales, Used Vehicle Sales, and Finance & Insurance (F&I), while leading a team of approximately 8-10 Sales Consultants and 1 Finance Manager.

This leader will be responsible for driving sales performance, profitability, customer satisfaction, team development, inventory management, and overall dealership growth.

We are seeking a hands-on leader who is process-driven, highly accountable, and committed to developing people while delivering exceptional results.

Key Responsibilities

• Lead all front-end dealership operations including New, Used, and F&I

• Recruit, hire, train, coach, and retain top-performing sales professionals

• Develop and execute strategies to increase sales volume, gross profit, and market share

• Drive dealership performance through daily accountability and KPI management

• Lead, mentor, and develop a team of 8-10 Sales Consultants and 1 Finance Manager

• Conduct sales meetings, performance reviews, and ongoing training initiatives

• Review and approve all deals, trade appraisals, and sales incentives

• Manage inventory acquisition, pricing strategy, aging inventory, and merchandising standards

• Monitor CRM activity and ensure proper customer follow-up processes are executed consistently

• Partner with executive leadership to forecast sales performance and develop growth strategies

• Ensure high CSI scores and exceptional customer experiences

• Address and resolve customer concerns professionally and efficiently

• Analyze local market trends, inventory needs, and sales opportunities

• Maintain compliance with all dealership, manufacturer, and regulatory requirements

• Foster a positive, high-performance culture built on teamwork, integrity, and accountability

Qualifications

Required

• Minimum 5 years of Automotive Sales Management experience

• Proven success leading high-performing automotive sales teams

• Experience hiring, training, coaching, and developing sales personnel

• Strong understanding of dealership operations, forecasting, reporting, and profitability management

• Excellent leadership, communication, and interpersonal skills

• Strong organizational, analytical, and problem-solving abilities

• Professional appearance and leadership presence

• Valid driver's license and clean driving record

Preferred

• General Motors dealership experience strongly preferred

• Experience with Chevrolet, Cadillac, GMC, Buick, or other GM franchise operations

• Experience utilizing GM GlobalConnect

• Strong understanding of GM sales processes, incentive programs, inventory management, and CSI expectations

• Experience with:

  • Reynolds & Reynolds DMS

  • VinSolutions CRM

  • vAuto Inventory Management

• Cadillac or luxury franchise leadership experience highly desirable

• Candidates from other successful franchise dealerships with exceptional performance records will also be considered

Compensation & Benefits

Compensation

• Realistic earning potential of $250,000 - $300,000+ annually

• Performance-based bonus opportunities

• Profit-sharing opportunities

Benefits

• Company vehicle provided

• Gas card

• 401(k) retirement plan

• Medical, Dental, and Vision Insurance

• 50% Company-Paid Medical Benefits

• Company-Paid Life Insurance

• Company-Paid Short-Term Disability Insurance

• Paid Time Off

• Employee discounts

Schedule

• Full-Time

• Monday through Saturday

• One scheduled day off during the week

Why Scranton Motors?

At Scranton Motors, we believe our employees are our greatest asset.

For 75 years, we have built our business on integrity, accountability, exceptional customer service, and a commitment to continuous improvement. We invest heavily in our people, promote from within whenever possible, and reward those who consistently perform at a high level.

We are not looking for a "know-it-all."

We are looking for a leader who is humble enough to learn, confident enough to lead, and driven enough to elevate everyone around them. Someone who embraces accountability, champions ethical business practices, and genuinely cares about the success of their team.

If you're an accomplished General Sales Manager or automotive sales leader looking for a long-term opportunity with a respected family-owned organization, we'd love to speak with you.

Apply today and help lead the next chapter of success at Scranton Motors in Vernon, Connecticut.

Final candidates will be subject to a background check. The interview process consists of one to two in-person interviews, with an anticipated hiring decision by the end of the month.