Senior Data & Contact Center Analytics Lead
Veracity Software Inc
Veracity Software Inc is seeking an experienced IT/telephony professional with deep NICE CXone expertise to lead contact center operations, reporting, and analytics. The role focuses on optimizing telephony workflows, KPI dashboards, and incident resolution to ensure reliable service delivery. The ideal candidate combines hands-on technical skills with strong communication and stakeholder collaboration to drive improvements across IT support and operations in Greensboro, NC. #J-18808-Ljbffr Veracity Software Inc
Vacancy posted 1 day ago
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