Lead Maintenance Technician - (Multi-Family)

Lead Maintenance Technician – Multifamily Location: On‑site Reports to: Property Manager Industry: Multifamily Property Management Job Type: Full‑time (must be available for occasional weekend needs) SunRidge Management Group is a trusted name in multifamily property management with over 35 years of experience. Our Dallas‑based corporate team supports communities coast to coast with a hands‑on, detail‑driven approach. We are an equal‑opportunity employer that promotes a drug‑free workplace. Position Summary The Lead Maintenance Technician is responsible for upholding the physical integrity of the community, ensuring a clean, safe, and well‑maintained living environment for residents, visitors, and staff. The role proactively anticipates, identifies, and resolves maintenance issues and implements preventive procedures. It also includes training and mentoring the maintenance team to deliver consistent, high‑quality service. Key Responsibilities Operational Oversight Maintain proper inventory levels of maintenance supplies and tools; ensure tools are in excellent working condition Monitor and correct hazardous conditions throughout the property, including gates, lighting, stairs, and more Identify and label all utility cut‑offs and sewer cleanouts; maintain corresponding property maps Keep storage areas locked and clean; perform daily cleanup of work areas and maintain cleanliness across the grounds Leadership & Training Train and mentor maintenance assistants and team members, promoting a safety‑first culture across the property Conduct regular safety meetings and ensure team‑wide compliance with HAZCOM standards and regulations Approve and delegate service requests, overseeing completion and providing hands‑on support when needed Maintain knowledge of the property maintenance budget and obtain management approval for major expenses Maintenance Coordination Establish and manage systems for prompt resident service, ensuring work orders are completed within 24 hours when possible Schedule on‑call and emergency maintenance rotations to ensure 24/7 availability in coordination with the property manager Perform and schedule preventive maintenance for all equipment and common areas Coordinate with external vendors when needed and ensure all maintenance work is done to company standards Resident Relations Promote exceptional customer service and ensure timely response to resident concerns and service requests Conduct move‑in / move‑out inspections and review notices to vacate to improve retention efforts Maintain high resident satisfaction and implement initiatives to foster a sense of community Compliance & Reporting Maintain complete and accurate records for leases, inspections, renewals, and permits Submit weekly and monthly reports to corporate office and participate in corporate management meetings Ensure property remains in compliance with licensing and safety regulations Qualifications Minimum 3 years of experience in multifamily property maintenance or a related field Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively Strong understanding of state lease forms, Fair Housing laws, and the Property Code Proficient in property management software (OneSite, Yardi, or similar) and the Microsoft Office Suite Excellent interpersonal, communication, and customer service skills to interact professionally with residents, vendors, and staff Ability to multitask and adapt in a fast‑paced, deadline‑driven environment Required CPO & HVAC certifications Must be available to work 40 hours per week, including weekends as needed, and participate in a rotating on‑call schedule for emergencies Work & Physical Requirements Full‑time, on‑site position with occasional weekend availability for staffing and emergencies Frequent physical activity: on feet 66%–100%; bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools and equipment with precision; written documentation tasks such as inventory and maintenance reporting are also required Vision & Hearing: constant need to read manuals and caution labels, see small details, listen to diagnose repairs, and communicate clearly with team members and residents Driving & Travel: frequent use of personal transportation for supplies or service calls; availability for after‑hours on‑call rotations and occasional emergency travel; valid driver’s license and current auto insurance required; occasional pickups or deliveries to corporate office as needed Working Environment: primarily indoors with frequent outdoor tasks in all weather conditions; occasional exposure to fumes, solvents, adhesives, and confined workspaces during maintenance and repairs; work in awkward positions or tight spaces required; adaptable to varying physical and environmental conditions Benefits Professional growth and development opportunities within a supportive culture Low‑cost health, dental, and vision insurance; life and disability coverage Voluntary wellness plans (critical illness, accident, hospital indemnity) Employee Assistance Program Financial Planning Resources and employer‑matched 401(k) plan PTO & Sick Time, paid holidays, birthday leave, work anniversary leave Why Join Us? SunRidge values its people. We foster a collaborative, ethical, and resident‑focused culture where every team member plays a vital role in our continued success. If you are a motivated, ethical, and service‑mindful leader ready to take ownership of a thriving community, we want to hear from you. #J-18808-Ljbffr SUNRIDGE MANAGEMENT GROUP INC