Mobile Maintenance Technician

Mobile Maintenance TechnicianThe Mobile Maintenance Technician is responsible for responding to service calls and performing a variety of maintenance, repair, and inspections tasks on trailers to ensure they are safe, efficient, and roadworthy. Primary duties of this role include travelling to customer locations for on-site maintenance, diagnosing mechanical, electrical, and structural issues, repairing or replacing damaged components, and providing expert recommendations on trailer upkeep. The Mobile Trailer Technician uses specialized tools and equipment to perform repairs on various trailer types, such as suspension adjustments, brake repairs, electrical wiring, minor body repairs, and more. Success in this role requires a strong understanding of trailer systems, problem-solving skills, and the ability to perform mechanic repairs independently. This position is safety sensitive.Duties/Responsibilities:Promptly respond to service calls and provide on-site diagnosis and maintenanceIndependently diagnose and repair various trailer components, including suspension systems, electrical wiring, doors, roofs, and panelsPerform basic air brake maintenance; complete brake jobs, S-cam bushing replacements, brake chamber replacements, and air valve replacementsUsing proper torque procedures, complete axle wheel assemblies including proper installation of hub and drum assemblies, bearings, seals, and racesTroubleshoot and repair all aspects of electrical wiring systems, including all lights, 7-way receptacles, interior lighting and switchesPerform minor body repairs and maintenance, such as R&R body side panels, swing and roll-door panels, and roof and floor sectionsComplete minor undercarriage maintenance and repairs, including R&R crossmembers, ICC bumpers, spring hangers, dolly wing plates, and dolly legs and bracingPerform preventative maintenance, which includes maintaining proper oil levels in hubcaps, ensuring proper air pressure in tires, greasing all fittings, ensuring proper adjustments on S-cam brakes, and performing minor light repairs and replacementsCreate work orders; accurately document all work performed and parts used in compliance with SOPsMonitor and maintain parts inventory for service truckEnsure customer satisfaction by completing repairs to a high standard and provide customer service when addressing concerns or answering customer questionsParticipate in ongoing training and professional developmentAdhere to all safety standards and SOPs during all repair activities, including the use of personal protective equipment (PPE) such as safety glasses and hearing protectionRequired Skills/Abilities:Mechanical proficiency and technical skillsStrong understanding of tools and specialized equipment used in trailer maintenanceStrong carpentry, welding, and/or fabrication skillsIntermediate knowledge of trailer systemsUnderstanding of DOT regulationsBasic proficiency with computer systemsSafety awarenessStrong customer service skillsStrong problem-solving skills and attention to detailMust have a valid driver's license and remain insurableEducation/Experience:Three to four years of trailer maintenance and repair experience and/or trainingExperience in the trailer/transportation industrySupervisory Responsibilities:NonePhysical Requirements:Frequent sitting, standing, walking, bending, kneeling, crouching, and crawling in confined spacesManual dexterity to operate hand and power toolsAbility to work at heights using lifts and laddersAbility to lift and move up to 40 poundsWork Environment:Service truck and outdoor environmentRegular exposure to outside weather conditionsExposure to loud noise, vibration, dust, grease or oil, and fumes or airborne particlesFrequent travel to and from customer locations