Mortgage Operations - Loan Processor

Wealthfront Mortgage Loan ProcessorWealthfront MOps is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation.We automate mortgage origination. We partner with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.We're systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation — better logic, better design, less toil.We hire critical thinkers. We want people who don't just want better tools — they think carefully about how every tool should work. Every team member understands the "why" behind each step.We operate as one integrated unit. We work as a single team with end-to-end fluency across the origination lifecycle. No traditional silos. This cross-functional depth is what lets us move faster, catch problems earlier, and evolve quickly.Our interview process is intended to be insightful for you and us. We're charting a unique path in home lending, so mutual fit is a top priority. After a conversation with our recruiting team, you will complete a 15–20 minute take-home assignment. From there, you'll meet our mortgage operations leads before a cross-functional final round.If this sounds like the right fit, we'd love to hear from you.Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting-edge team in a rapidly growing environment.ResponsibilitiesReviews loan file and gathers any items needed for final loan approvalLiaison between all operational and sales departments in the transactionOrders supporting documentationEvaluates loan applications for reasonableness and, if needed, escalates files for further evaluationPrioritizes daily workload to ensure a delightful client experienceManages a full pipeline of assigned loans, driving files from disclosures signed through closing.Excellent client communication skillsCommunicates with third party vendors throughout the loan process to finalize the applicationEnsures adherence to investor and regulatory guidelinesProactively maintain loan pipeline, tasks and objectivesAdopts Company values in work behaviors, decision making, contributions and interpersonal interactions.Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and funExpertiseCustomer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable workStrong working knowledge of Federal and state regulations including TRID and HMDADeep understanding of mortgage loan products and underwriting guidelinesSelf-driven with the ability to work independently and collaborativelyExcellent organizational skills, able to set and meet deadlines in a high paced environmentDemonstrated ability to communicate effectively and influence positive outcomes at all levels of an organizationIntellectually curious and interested in applying technology to enhance business processesPrior experience in retail mortgage loan processingExcellent communication skills focusing on both internal and external communicationsOpenness to adapting to industry changesRequirements4+ years mortgage processing experience in a retail environmentMortgage Loan Originator License preferred (or ability to obtain in 90 days)Knowledge of Conventional Conforming and Jumbo guidelinesExperience in the non-delegated spaceExperience at a mortgage broker preferredUnderstanding of state and federal lending regulationsExtensive knowledge and understanding of customer service and intrapersonal best practicesEstimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus.Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money.We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including:A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features.A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions.Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—which we offer at industry-leading low costs and accessible minimums.Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard earned savings—and we're far from done. If you're inspired to help us reshape the financial industry as we create our next chapter, let's talk!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.