Communications Operator

Communications Operator

Job Category: Administrative Support Requisition Number: COMMU003212

Posted: June 22, 2026

Part-Time

On-site

Chesapeake, VA 23320, USA

Job Details

The Communications Operator manages the switchboard for the hospital in order to provide routine information and to direct calls to the appropriate areas or utilize the overhead paging system.

These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

• Answer incoming calls and provide direct dial numbers as appropriate
• Respond to emergency calls and codes following established protocols
• Assist callers by using the paging or beeping systems as needed
• Utilize the CRMC Information Technology programs designated by the Manageri.e. Patient Information System, E-mail, and Telecommunications softwareproficiently
• Monitor and follow protocols for alarms announced in the Telecommunications office
• Maintain required records and statistics
• Assist in the maintenance and care of department equipment and supplies
• Attend required hospital-wide orientations, meetings, and in-services
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care

Reports to: Switchboard/PBX Supervisor, may also receive direction from the Chief Information Officer

Supervises: None

Responsibilities: Not applicable

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Minimum Required Education: High school diploma or equivalent
• Experience: One (1) or more years' previous experience in Telecommunication Operations is preferred

There are no certifications/licensures required for this position.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.