Team Leader - Flying Ace Express Car Wash

Location 8301 Colerain Ave, Cincinnati, Ohio, 45239 Job Description Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us! As part of Express Wash Concepts, one of the region’s fastest‑growing and award‑winning companies, we provide more than just a job – we offer a path to growth and success. Responsibilities Support the site’s facility and operations responsibilities. Deliver outstanding customer service, boost sales growth, and uphold stringent quality standards. Greet customers with long‑lasting first impressions. Educate customers about the benefits of our Unlimited Wash Club. Actively engage with customers pre/post wash for 100% satisfaction. Maintain quality assurance through accurate Quality Control checks. Lead the team in achieving and sustaining high‑quality service. Address customer escalations calmly and effectively. Operate basic retail equipment and understand the wash process. Drive team performance to exceed service standards. Foster a positive and collaborative team environment. Perform other related duties as required and assigned. Qualifications High school diploma or equivalent, or current enrollment. Previous sales or customer service experience is a plus. Ability to work flexible hours, including weekends. Positive attitude, willingness to take direction, and a professional appearance. Follow safety guidelines and wear the required safety equipment. Aspire for excellence in all tasks, consistently setting an example through leadership. Maintain a professional appearance in accordance with appearance guidelines. Exceed expectations and uphold accountability in all responsibilities. Benefits Continuous training and development. Clear growth and development opportunities across 130+ locations. 401(k) plan with company match up to 4%. Unlimited Wash Club Membership. Company‑provided uniforms. Paid vacation. Educational reimbursement. Opportunities to give back through community partnerships and EWC Cares. Physical Demands & Work Environment Required to stand and move throughout the site for the entire shift. Ability to work on your feet for an entire shift in a fast‑paced environment. Ability to work outside in all weather conditions. Ability to lift 25 lbs. Equal Employment Opportunity Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. #J-18808-Ljbffr Express Wash Concepts LLC