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Customer Experience Specialist - Support & Brand Ambassador

Genesco

Johnston & Murphy, part of Genesco, seeks a Customer Experience Specialist I to provide prompt support to customers and retail locations across the US. The role emphasizes clear communication, problem solving, and brand advocacy. The ideal candidate will handle orders, shipments, and returns via phone and email, while meeting team goals and contributing to process improvements. A strong focus on customer satisfaction is essential. #J-18808-Ljbffr

Vacancy posted 4 days ago
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