Remote Senior CX Analytics & Dashboards Lead
Darktrace
New York, NY
- Remote job
Darktrace is seeking a Senior Customer Experience Operations Analyst to build CX metrics dashboards across Professional Services, Customer Success, Analyst Services, and Support. You will own CX data sources, clean and consolidate information from multiple systems, and deliver insights for business stakeholders. The role requires ETZ-based candidates for a remote position and emphasizes data quality, SQL proficiency, Salesforce/Gong/Gainsight experience, and the use of AI tools to accelerate #J-18808-Ljbffr Darktrace
Vacancy posted 9 hours ago
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