Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Weekly training with sales coach
• State Farm apparel
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Dental insurance
• Vision insurance

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Christopher Schoelen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

ABOUT OUR AGENCY:
I’m Chris Schoelen, a proud husband, father, and graduate of Coastal Carolina University, where I earned my degree in Business Management and Marketing. Before becoming a State Farm agent, I built my career in sales and management, developing a passion for leadership, team building, and helping others succeed. I opened my first State Farm agency in May 2019 and have since expanded to two growing offices in South Glastonbury and Suffield, Connecticut.

Today, we have a diverse, multicultural team of approximately 10 talented individuals. Our office culture is energetic, competitive, and goal-driven, but we also believe in supporting one another, celebrating wins, and having fun along the way. Whether we’re enjoying team lunches and dinners, recognizing individual accomplishments, or pushing each other to reach new goals, we strive to create a positive environment where everyone feels valued and motivated to succeed.

Our agency is built around three core values: Driven, Dedicated, and Determined. We’re passionate about serving our local communities, building lasting relationships with customers, and delivering exceptional service. With multiple languages spoken across our team, we’re proud to connect with families from a wide variety of backgrounds.

We believe that investing in our people is the key to our success. That’s why we emphasize ongoing training, professional coaching, performance-based bonuses, and opportunities for career advancement. We also offer competitive compensation, health, dental, and vision insurance, paid time off, and 401(k) matching for eligible positions.

We’re looking for motivated, coachable, positive individuals who enjoy helping people, embrace challenges, and have a strong desire to succeed. We value people who take initiative, work well with others, and want to continuously improve. Whether you’re experienced in insurance or looking to start a new career, we’re committed to helping the right individuals develop their skills and reach their full potential.

If you’re looking for more than just a job, somewhere your hard work is recognized, your growth is supported, and you can be part of a winning team, we’d love to meet you!