TRANSITIONAL CASE MANAGER

Transitions Case Manager

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things. Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Under close supervision, the Transitions Case Manager provides support and structure to youth in developing program plans by managing a caseload and administering the policies and procedures of the program as directed by the contracting agency and the Program Manager. Learns, uses and models the principles of the "What Works" system through evidence-based practices in all interactions with participants and other staff members. Responsible for working with youth in developing transition plans to help them be successful upon their release from custody.

Primary duties and responsibilities include:

• The Transitions Case Manager prepares written personalized programs for each youth to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals.
• Reviews plan with youths and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
• The Transitions Case Manager works with youth to create a transition plan that will aid in their success upon release.
• Responsible for connecting with community agencies who can partner and provide services to youth both in and out of custody.
• The Transitions Case Manager may work with youth's families to assist with stabilization and successful reentry.
• Assists youths to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
• The Transitions Case Manager may orient youths upon arrival at facility to provide smooth assimilation into program including having them complete paperwork.
• Make entries into confidential youth files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect youth confidentiality.
• The Transitions Case Manager verifies youths' pass plan through pass sponsorship according to contract so that the youth is accountable for his/her whereabouts in the community.
• Prepares discharge reports within established time parameters upon youth release to summarize program performance and to satisfy contract requirements.
• Participates in Staffing meetings by sharing observations and recommendations regarding the facility, youths, and staff relations to identify and solve problems and function as a unified team.
• Maintains confidentiality obtained through job duties regarding employees, vendors, youths, and outside agencies so that sensitive information is only given on a "need to know" basis.
• Reports all program violations to direct supervisor and/or appropriate agency or official via the established reporting parameters.
• Assists with conducting orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities.
• Sets participant schedules and specifies all approved activities-based Probation approval.
• Approves temporary schedule changes for approved activities.
• Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
• Works collaboratively with the customer in a professional and responsible manner to effectively serve the youth.
• Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
• Adheres to attendance policy; be flexible to work overtime if needed, to ensure adequate coverage of the program and to ensure the safety and security of the youths.
• Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
• Performs other duties as assigned.

Minimum requirements include:

• High School Diploma or equivalent. A Bachelor's degree in Social Science or Human Services discipline or equivalent experience preferred.
• One (1) year experience as a Case Manager or two (2) years of work experience in a related field.
• Familiar with community corrections systems and current community corrections practices.
• Ability to write clear concise reports in English using correct grammar.
• Ability to add, subtract, multiply, divide, and calculate percentages.
• Must be able to react quickly and appropriately in an emergency situation.
• Bilingual in English/Spanish preferred, but not mandatory.
• Ability to work with computers and the necessary software typically used by the department.
• Ability to work in an in-custody setting.