Warehouse Operator

Warehouse Operator O2-2Warehouse Operator to support daily warehouse operations and act as a floor leader-in-training. This role performs hands-on warehouse work while helping guide associates, maintain workflow accuracy, and support safety and productivity standards. The Warehouse Operator is not a people manager, but is expected to demonstrate leadership, reliability, and problem-solving skills. This role is ideal for experienced warehouse associates ready to take the next step toward a Team Lead or Supervisor position.OperationsPerform daily warehouse tasks including: Receiving, putaway, picking, packing, shipping, and loading/unloadingOperate warehouse equipment (pallet jack, forklift, reach truck) as certifiedFollow SOPs, WMS instructions, and client requirementsEnsure order accuracy and meet productivity targetsFloor Support & LeadershipSupport Team Leads/Supervisors in managing daily floor operationsAssist with: Assigning tasks and work zones, Training new hires and coaching associates on SOPs, Monitoring workflow and flagging delays or issuesAct as point-of-contact when supervisors are off the floorQuality & SafetyEnsure compliance with safety rules and warehouse policiesIdentify and report safety risks, damaged goods, or process gapsMaintain cleanliness and organization (5S standards)Support cycle counts and inventory accuracyCommunication & ReportingCommunicate operational issues clearly to leadershipAssist with basic reporting (attendance, productivity, exceptions)Help ensure shift handoffs are accurate and completeCompensation & BenefitsHourly rate: $20.00 – $24.00 per hour, based on experience and qualificationsOvertime opportunitiesMedical, dental, and vision insurancePaid time off (PTO) and paid holidaysGrowth and promotion opportunities within operationsAbout JD.comJD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company's cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com's business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China's largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.Our Global BusinessWe are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property InternationalInternational LogisticsJINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse management, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. "JoyLogistics" and "JoyExpress" are JINGDONG Logistics' international business brands.