Part-Time Specialist III, Care Center

Commitment to Mission This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential. Cultural Beliefs One LSC Student Focused Own It Foster Belonging Cultivate Community Choose Learning The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions. Lone Star College has been recognized in multiple categories. Campus Marketing Statement Lone Star College-Houston North Fallbrook Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College. LSC-Houston North Fallbrook is the latest location of the newest college in the Lone Star College system. LSC-Houston North Fallbrook delivers higher education opportunities to a traditionally underserved area of Houston. The 55,000 square-foot facility offers 14 classrooms, two computer labs and two science labs for students to take core courses to earn Associate of Arts and Associate of Science degrees. Location address is 12750 Walters Road, Houston, TX 77014. Job Description

PURPOSE AND SCOPE:

The Part-time Specialist III, Care Center performs standard duties to assist the department in providing wraparound services for students. This position serves as a primary point of contact for general information to students, faculty, and staff. A vital aspect of the role is maintaining a general understanding of the policies, processes, and procedures of the numerous services offered. The PT Specialist III contributes to the department in multiple ways, including maintaining the Care Center services including record keeping and service distribution, which are essential for tracking purposes.

ESSENTIAL JOB FUNCTIONS

Provide essential customer service to all individuals seeking assistance in the Care Center while maintaining confidentiality Handle incoming calls and inquiries for the Care Center Maintain a thorough understanding of the most current policies and standard operating procedures for the Care Center Sort, organize and log donated items and other donations Under direct supervision, manage inventory, stock organization and rotation (expiration date tracking) Collects needed information from participants via designated tracking system Provide timely updates and operational insights to leadership (Dean) as needed Assist with Care Center events Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Ability and willingness to treat all employees, parents, and children with respect and dignity while maintaining confidentiality Ability to always maintain confidentiality Knowledge and experience working with youth Strong verbal and written communication skills Excellent customer service skills Ability to work autonomously and as part of a team Possess excellent organizational skills Strong multi-tasking abilities with the ability to prioritize duties Demonstrates commitment to multicultural and multi-generational diversity Ability to lift up to 25 pounds

PHYSICAL ABILITIES

Position may involve some walking; standing; bending; carrying of light items, such as papers, books, or canned goods. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment Interface with internal and external contacts as needed to carry out the functions of the position Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS

High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience High-level of computer proficiency Salary Hourly Pay Rate is $15.60 Benefits Marketing Statement By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more. How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered. Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC). If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at Lone Star College is an EEO Employer. All positions are subject to a criminal background check. #J-18808-Ljbffr Lone Star College