Residential Property Manager

Job Description

Job Description

Property Manager Capstone Realty Professionals | Phoenix, AZ | Full-Time | In-Office

Capstone Realty Professionals is a top-rated Phoenix real estate brokerage and property management company that has been helping clients buy, sell, and manage residential real estate since 2008. As our property management division continues to grow, we are looking for an experienced Property Manager to join our team.

This is not an entry-level role.

We're looking for a licensed Arizona real estate professional who has successfully managed residential properties, genuinely enjoys serving clients, and thrives in a fast-paced environment where every day brings new challenges and opportunities.

The right person is highly organized, proactive, coachable, and committed to helping the entire team succeed. They don't wait for problems to become emergencies. They investigate, communicate, and bring solutions.

Our Core Values

Choose to Be Here

We want people who show up with a positive attitude, are engaged in their work, and contribute to the success of the team.

Be the Detective

Great property managers don't just react to problems—they identify root causes, ask questions, and solve issues before they become bigger challenges.

Own It

We take responsibility for our actions, our communication, and our results. We don't make excuses, and we don't pass the buck.

If these values resonate with you, we'd love to talk.

What You'll Do

• Serve as the primary point of contact for property owners and tenants
• Build strong relationships through excellent communication and service
• Determine market rents through rental analysis and comparable research
• Coordinate and oversee maintenance requests and vendor communication
• Enforce lease agreements professionally and consistently
• Manage tenant expectations, concerns, and conflict resolution
• Coordinate property turns and move-out processes
• Protect and improve the owner experience through proactive communication
• Support teammates and contribute to a positive, collaborative culture

What We're Looking For

Required

• Active Arizona Real Estate License
• Residential property management experience
• Strong customer service and relationship-building skills
• Excellent verbal communication and phone skills
• Ability to manage multiple priorities while maintaining attention to detail
• Strong organizational and follow-up skills
• Experience using spreadsheets and technology platforms

Preferred

• AppFolio experience
• Experience managing a portfolio of residential properties
• Proven success handling difficult conversations and resolving issues professionally

Who Thrives at Capstone

• Experienced property managers who can hit the ground running
• Positive professionals who focus on solutions, not problems
• Team players who willingly step up when help is needed
• People who are highly coachable and open to feedback Individuals who take ownership and follow through
• Professionals who understand that exceptional service drives long-term success

If you've ever been recognized for outstanding customer service, going above and beyond for clients, or being someone others can count on, we want to hear from you.

What We Offer

• Competitive salary
• Performance bonuses
• Bi-annual bonus opportunities
• Matching 401(k)
• Paid health benefits
• Career growth opportunities
• A supportive, high-performing team environment

Our property management division has grown every year since 2008 because of the people on our team. We're looking for someone who shares our commitment to service, accountability, continuous improvement, and teamwork.

If you're an experienced Property Manager looking for a long-term home where your work matters and your contributions are valued, we'd love to hear from you.