IT helpdesk / Desktop Support Technician

Insight Global is looking for a Desktop Support Technician for a large healthcare company in Orange, CA. The Desktop Support Technician is responsible for maintaining computer equipment and providing support to anyone within an organization who needs technological assistance. They do everything from perform maintenance to configure components and software and install routine updates to system software. This individual will focus on support of the client's new clinics throughout OC / LA / IE, there will be a company vehicle to use for the travel.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .


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Required Skills & Experience
- 4+ years of experience within an IT helpdesk / Desktop Support Technician role
- 4+ years of experience supporting a Windows environment
- 4+ years of experience with a ticketing systems
- Enterprise Experience
- 2+ years of experience within a Hospital Environment
- Covid-19 Vaccine and Booster
- Flu Shot / Open to wearing a mask during flu season
- Valid Driver's License
- High School diploma


Nice to Have Skills & Experience
- Strong communication skills
- A+, N+, S+, or CCNA Certification
- ServiceNow Experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.