Clinical Pharmacist

Job Description

Job Description

The Clinical Pharmacist serves as the clinical and product knowledge hub for the sales organization. 
This role does not carry direct account ownership; instead, it functions as a strategic partner to the 
field sales team — ensuring Tier 1 and Tier 2 clinic accounts receive the clinical depth, product 
education, and engagement needed to remain active and drive consistent growth. 
Equally important, this individual is deeply embedded in the clinical community — attending industry 
events, building relationships with key opinion leaders, and feeding market intelligence back to 
leadership to inform product roadmap decisions, competitive strategy, and growth opportunities. 

KEY RESPONSIBILITIES 
1. Clinical & Product Support for the Sales Team 
● Serve as the primary clinical resource for account executives managing Tier 1 and Tier 2 clinic 
accounts. 
● Provide in-depth product education, clinical evidence, and protocol guidance to equip sales 
reps for complex customer conversations. 
● Join sales calls, virtual demos, and on-site visits when clinical expertise is needed to advance 
or retain an account. 
● Develop and maintain internal sales tools including clinical FAQs and product comparison 
materials. 
● Support new sales rep onboarding by leading clinical and product knowledge training. 
2. Tier 1 & Tier 2 Account Health 
● Collaborate with account-owning sales reps to monitor engagement levels, identify usage 
gaps, and develop action plans to keep key accounts active and growing. 
● Partner on QBRs, check-in calls, and clinical education sessions for existing clinic customers. 
● Identify upsell and cross-sell opportunities within active accounts and communicate them to 
the owning rep. 
● Flag at-risk accounts early based on clinical engagement signals and support retention efforts 
alongside the sales team. 
3. Industry Presence & Market Intelligence 
● Maintain an active presence in the clinical community by attending industry conferences, trade 
shows, webinars, and professional association events. 
● Build and nurture relationships with clinicians, KOLs (Key Opinion Leaders), practice 
managers, and clinical educators across the market. 
● Proactively gather and communicate competitive intelligence to sales leadership and product 
teams, including: 
◦ Competitor product updates, pricing shifts, and messaging strategies 
◦ Emerging clinical protocols or treatment trends 
◦ Unmet needs and pain points expressed by practitioners 
● Provide structured market feedback to leadership on a regular cadence (weekly/monthly), 
contributing insights that inform product roadmap prioritization and differentiation strategy. 
● Identify white space opportunities and emerging clinic segments for the sales team to pursue. 
4. Clinic Pipeline Development 
● Proactively identify and engage prospective clinics that represent strong acquisition 
opportunities for the sales organization. 
● Build early-stage relationships with clinic decision-makers, generating qualified leads and 
warm introductions for account-owning reps to close. 
● Attend clinical events and professional networks specifically to uncover new clinic prospects 
aligned with our target profile. 

MEASURES OF SUCCESS 
● Tier 1 & Tier 2 account retention and revenue growth (in partnership with owning reps) 
● Quality and frequency of market intelligence reports delivered to leadership 
● Number of qualified new clinic leads generated and passed to the sales team 
● Number of Tier 1 & Tier 2 deals influenced or advanced through direct clinical support 
engagement 
● Conference and industry event participation coverage 
● Contribution to product roadmap decisions as tracked by leadership feedback 

QUALIFICATIONS 
Required 
● Clinical background or equivalent experience in a relevant healthcare or medical device field 
● Demonstrated ability to translate complex clinical information into clear, compelling narratives 
for sales and customer audiences 
● Strong relationship-building skills; comfortable networking with clinicians, practice owners, and 
industry stakeholders 
● Collaborative mindset and self-starter — thrives in a support role, not dependent on account 
ownership for motivation 
● Excellent written and verbal communication; ability to produce clear internal reports and 
briefings 

Preferred 
● Prior experience in medical sales, clinical education, or compounding 
● Familiarity with CRM tools (Zoho, Salesforce,etc) for logging activities and tracking leads 
● Established network within the target clinical community 
● Experience attending and presenting at industry conferences or trade shows