Client Strategy Managing Director

Job Description

Job Description

We are PMG

PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within a single operating model powered by our proprietary operating system, Alli. With more than 1,000 employees, PMG partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods. Our work has earned top industry honors, including Cannes Lions and Adweek's Media Plan of the Year, and PMG has won 40+ workplace culture awards, including being the only company to rank among Ad Age's Best Places to Work for 11 consecutive years.

Who You Will Be Working With

At PMG, our Client Strategy team plays a key role in shaping the media strategies that help brands grow, evolve, and connect meaningfully with their audiences. We're not just managing campaigns—we're working at the intersection of business insight, media planning, and cross-channel collaboration to deliver results that matter.

You'll partner with clients, media leads, analytics teams, and creative collaborators to design and deliver full-funnel media strategies tailored to each brand's goals. Whether it's managing day-to-day communication, developing strategic plans, tracking campaign performance, or bringing innovative ideas to the table, your work will ensure clients feel heard, supported, and excited about what's next.

Beyond execution, you'll have the opportunity to refine internal processes, contribute to team planning, and support initiatives that push both client outcomes and agency standards forward. At PMG, we value curiosity, accountability, and creative thinking—and we believe in creating space for everyone on the team to lead, grow, and make an impact.

As a Managing Director in Client Strategy, if you're excited about building strong client relationships, collaborating across teams, and helping brands achieve meaningful growth through smart, connected media, this is the place to do your best work.

What You'll Be Doing

• Lead and mentor a team of directors, supervisors, and leads, overseeing their day-to-day work and guiding their professional growth.
• Serve as the executive leader for large groups of clients, maintaining direct communication with senior decision-makers on the client side.
• Oversee multiple high-profile accounts across various verticals, ensuring strong performance and fostering meaningful partnerships.
• Evaluate and manage account profitability, meeting revenue goals, identifying growth opportunities, and optimizing resources to deliver maximum impact.
• Strategically guide client partnerships, integrating cross-channel media plans, incorporating insights, and aligning efforts with broader business goals.
• Proactively identify and address areas for improvement, whether it's team design, process optimization, or relationship building.
• Track performance against goals across the funnel, providing clear and actionable updates to executive stakeholders.
• Navigate complex client organizations, building strong relationships with key stakeholders, eliminating obstacles, and driving effective communication across teams.
• Challenge performance limits across all channels, including those managed by PMG, the client, or other partners, to ensure optimal results.
• Support and lead various roles in client meetings, whether active and hands-on or in a strategic advisory capacity, ensuring alignment and clarity.
• Build and strengthen relationships with key media partners to ensure PMG is always ahead of the curve on new opportunities, betas, and support.
• Deliver executive-level communication and strategic planning, fostering and advancing relationships with key business stakeholders.

What You'll Bring

• 15+ years of experience in Client Strategy, including 10+ years of leadership experience, with a bachelor's degree or equivalent work experience.
• Lead vision-setting for complex client portfolios, aligning brand, media, creative, and business strategy to drive enterprise-level outcomes.
• Bring deep expertise in integrated planning, brand positioning, and growth strategy—connecting high-level business goals with impactful marketing frameworks.
• You collaborate closely with executive stakeholders across disciplines, shaping narratives and strategies that guide long-term client partnerships.
• Translate data, market shifts, and performance metrics into strategic foresight, enabling clients to lead in competitive, fast-moving industries.
• Mentor senior strategy leaders and cross-functional partners, cultivating a high-performance culture rooted in clarity, accountability, and creativity.
• Shape and evolve internal strategic practices, contributing to organizational growth, client innovation, and thought leadership.
• You confidently navigate ambiguity and complexity, bringing structure and clarity to multi-stakeholder environments.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.

 

What We Offer

• Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.

• Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.

• Parental Leave : We provide paid parental leave to support your family during important life events.

• Retirement & Pension Plans : Plan for your future with competitive retirement or pension programs, including contribution matching.

• Fertility and Family Support : Access fertility benefits for all team members and their spouses.

• Healthcare : Coverage and support for everyday medical expenses and routine care, tailored by geography.

• Pet Insurance : Protect your pet's health and your finances.

• Lifestyle Spending Accounts : Enjoy 100% company-funded accounts to promote healthy habits and well-being.

• Commuter Benefits : Access support for travel and commuting needs, where available.

• Annual Bonus : All employees are eligible for an annual bonus.

• Volunteering Opportunities : Receive 8 give-back hours to volunteer in your local communities.

• AI Enterprise License : Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.

What Sets Us Apart

Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.