Jr. Sales Representative
Chopard USA Ltd.
Job Description
The Jr. Sales Representative is a field-driven, client-facing role responsible for supporting the growth and execution of the brand within the wholesale network. Acting as a true brand ambassador, this individual will ensure exceptional brand representation across all points of sale (POS), drive sell-out performance, and elevate client experience through activations, events, and strong partnerships. This role requires extensive travel and a strong balance of commercial acumen and luxury service excellence.
\n \nKey Responsibilities
\nWholesale Sales Support & Operations
\n- \n
- Support the Wholesale team in executing the commercial strategy and achieving sales targets \n
- Assist with day-to-day sales operations, administrative tasks, order follow-up, stock monitoring, and replenishment coordination \n
- Coordinate internal processes related to product launches, stock availability, and sales initiatives \n
- Ensure optimal product availability and in-store execution across wholesale partners \n
- Contribute to identifying sales opportunities and improving sell-out performance \n
Brand Representation & Ambassador Role
\n- \n
- Act as a key brand ambassador, ensuring consistent and premium brand image across all touchpoints \n
- Uphold brand standards in presentation, merchandising, and client interaction \n
- Deliver product knowledge and storytelling to retail teams and clients \n
Client Experience, Activations & Events
\n- \n
- Support and execute in-store and off-site activations, events, and client experiences \n
- Represent the brand during trunk shows, launches, VIP events, and local marketing initiatives \n
- Engage directly with end clients to drive sales, brand awareness, and loyalty \n
- Ensure seamless execution of experiential activities in line with brand guidelines \n
Wholesale Partner Communication
\n- \n
- Build and maintain strong relationships with wholesale partners and their retail teams \n
- Act as a key point of contact for operational and commercial matters on the ground \n
- Provide regular feedback from the field on product performance, client preferences, and competitive landscape \n
- Support training and engagement of partner sales staff \n
Field Presence & POS Visits
\n- \n
- Conduct frequent visits to points of sale to monitor business performance and retail execution \n
- Ensure compliance with visual merchandising guidelines and brand standards \n
- Identify opportunities for improvement and implement corrective actions \n
- Maintain a strong presence in key markets through extensive travel \n
Brand Ambassador Program Management
\n- \n
- Support and manage the brand ambassador program within wholesale partners \n
- Coordinate ambassador objectives and track performance \n
- Provide coaching, motivation, and product training to ambassadors \n
- Monitor effectiveness and ROI of ambassador activities \n
Qualifications & Skills
\nEducation & Experience
\n- \n
- Bachelor’s degree in business, Marketing, or related field \n
- 3–5 years of experience in wholesale sales, retail, or field roles within luxury, watches, or jewelry \n
- Proven experience in client engagement, events, and retail execution \n
Core Competencies
\n- \n
- Strong interpersonal and relationship-building skills \n
- Commercial mindset with a focus on driving sell-out and performance \n
- Excellent communication and presentation abilities \n
- Highly organized with the ability to manage multiple priorities \n
- Excellent written and spoken communication skills in English \n
Technical & Functional Skills
\n- \n
- Proficiency in Excel and reporting tools \n
- Experience working with CRM systems is a plus \n
- Understanding of retail KPIs (sell-through, conversion, AOV, etc.) \n
Personal Attributes
\n- \n
- Passion for luxury watches and jewelry \n
- Energetic, proactive, and results-driven \n
- Strong sense of ownership and accountability \n
- Flexibility and willingness to travel extensively \n
- Ability to represent the brand with professionalism and credibility \n
Success Factors
\n- \n
- Strong in-store presence driving measurable sales growth \n
- Elevated brand image and client experience across all POS \n
- Effective execution of events and activations \n
- High engagement and performance of brand ambassadors \n
- Strong, trust-based relationships with wholesale partners \n
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