EXPEDITER/CUSTOMER SERVICE

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

We are seeking an experienced and highly organized individual to join our team. You will play a critical role in maintaining the flow of service between the kitchen and front-of-house. This position ensures all orders are accurate, properly assembled, and delivered quickly while maintaining the highest quality standards. This position also handles phone orders and customer calls periodically.

The ideal candidate thrives under pressure, communicates clearly with chefs and servers, and has a strong eye for detail and timing.

Responsibilities

• Coordinate and manage the flow of orders from the kitchen to guests
• Check all orders for accuracy, presentation, and quality before leaving the kitchen
• Communicate clearly with pizza cooks, line cooks, and front-of-house staff
• Organize tickets and maintain proper order timing during busy service
• Packaging food for all orders
• Prioritize orders to maintain efficient service and minimize waiting times
• Assist in keeping the expo station clean, organized, and stocked
• Support the kitchen team to maintain smooth service during peak hours
• Answer phones, take orders and payment

Qualifications

• Previous restaurant experience preferred (pizza or high-volume kitchen a plus)
• Ability to work in a high-volume, fast-paced environment
• Strong communication and leadership skills
• Excellent attention to detail
• Ability to multitask and stay organized during busy service
• Knowledge of food safety and sanitation regulations
• Positive attitude and strong teamwork mentality
• Ability to stand for extended periods

Benefits/Perks

• Competitive pay
• Growth opportunities within the company when available
• Supportive team environment
• Staff meals and employee perks