Dispatch Coordinator

Job Description

Job Description

We’re looking for a dependable Logistics Coordinator to support daily sanitation operations by ensuring drivers, equipment, and service resources are scheduled accurately and efficiently. This role plays a key part in maintaining service timelines, regulatory compliance, and customer satisfaction across multiple job sites.

What You’ll Bring

• Strong organizational focus – Manages multiple schedules, priorities, and logistics details with accuracy and consistency
• Clear communication skills – Coordinates effectively with drivers, vendors, and internal teams in real time
• Problem-solving mindset – Responds quickly to scheduling changes, delays, and urgent service needs
• Team-oriented approach – Supports operational efficiency while maintaining a high level of customer service

What You’ll Do

• Coordinate daily transportation schedules to ensure timely delivery of equipment and sanitation services
• Maintain accurate dispatch records to support tracking, reporting, and operational accountability
• Assign drivers and allocate equipment based on availability, location, and service priority
• Adjust schedules in real time to address delays, call-offs, or urgent service changes
• Communicate with carriers, vendors, and internal teams to align logistics plans and service expectations
• Prepare and review documentation including rate quotes, bills of lading, work orders, and service confirmations
• Ensure all logistics documentation is accurate to support billing, compliance, and recordkeeping
• Provide routing support and issue resolution for drivers throughout the workday
• Monitor driver activity to ensure compliance with DOT regulations and Hours of Service (HOS) requirements
• Respond to emergency or high-priority service requests by dispatching appropriate personnel and equipment
• Track service progress and proactively address disruptions to minimize downtime and maintain service commitments

What You’ll Need

• Associate’s or Bachelor’s degree in Logistics, Supply Chain, or related field preferred; equivalent experience considered
• 1–2 years of experience in logistics, dispatch, transportation, or service coordination in a fast-paced environment
• Working knowledge of dispatch systems, route planning, and regulatory requirements such as DOT and HOS guidelines
• Ability to remain seated and work at a computer for extended periods during 8–10 hour shifts while managing phone and system communication
• Capability to occasionally lift up to 20 pounds and travel between facilities as needed; flexibility to support extended hours, weekends, or emergency response situations

Benefits and Perks

• Competitive salary with opportunities for career growth and advancement
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for professional development, training, and leadership growth
• Collaborative and supportive team environment
• Stable company with long-term career opportunities

Who Thrives Here

You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.

You’ll fit right in if you are:

• Motivated by purpose, service, and delivering results
• Organized, dependable, and committed to high-quality work
• A strong communicator who builds positive working relationships
• Proactive and solution-oriented
• Adaptable and open to learning and growth
• Someone who values respect, teamwork, and professionalism

We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.