Analyst, Customer Credit Management-1

Analyst, Customer Credit Management-1

Overview
We are seeking an Analyst to join our Brazil Customer Risk Management (CRM) team. This role is based in Sao Paulo and will support Mastercard’s credit and counterparty risk management activities across Brazil.

• Credit B2B


• Serve as the first point of contact for customer-specific CRM matters.


• Implement risk policies and controls to minimize potential credit losses while supporting business initiatives.


• Manage credit risk for the regional portfolio on both individual and portfolio levels.


• Provide data analysis and support strategy execution related to customer risk management.


• Support development and enhancement of risk processes, including alternative risk mitigation solutions.


• Coordinate CRM requirements in customer onboarding processes to ensure timely activation.


• Prepare external and internal CRM reporting (e.g., central bank filings, audit committee materials, ad hoc reports).


• Contribute to cross-functional initiatives requiring credit risk analytics and insights.


• Participate in process improvement efforts and sharing of best practices.

• Bachelor’s or graduate degree in business, economics, finance, accounting, or a quantitative field (preferred).


• Experience in credit risk assessment and financial statement analysis; experience or knowledge of the banking sector in Brazil is beneficial.


• Strong decision‑making, influencing, and stakeholder management skills.


• Ability to work with accuracy, ownership, and a sense of urgency.


• Proficiency in Excel, Word, and PowerPoint.


• Collaborative mindset and commitment to maintaining a positive and professional working environment.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.