Event Day Check-In Support

Event Day Check-In Support - Ford Field

The Event Day Check-In Support Representative is responsible for assisting employees, volunteers, vendors, and event personnel with the check-in process on event days. This position helps ensure that staff are properly checked in, wearing the correct uniform, have the required credentials, and are directed to their assigned work locations.

The ideal candidate is dependable, organized, professional, and comfortable working in a fast-paced event environment.

Essential Duties and Responsibilities

• Greet and assist employees, volunteers, vendors, and event personnel as they arrive.
• Check individuals in using event rosters, attendance lists, or check-in systems.
• Verify names, assignments, and event-day information for accuracy.
• Check that employees are wearing the correct and complete uniform for their assigned position.
• Ensure uniforms meet company and venue standards, including required shirts, pants, shoes, name badges, credentials, and other required items.
• Address uniform issues and notify a supervisor when an employee does not meet requirements.
• Distribute uniforms, credentials, badges, wristbands, or other event materials as needed.
• Direct employees and event personnel to their assigned stands, departments, work areas, or supervisors.
• Answer basic questions regarding event schedules, assignments, check-in procedures, and locations.
• Assist with missing names, incorrect assignments, roster changes, or other check-in issues.
• Maintain accurate attendance and check-in records.
• Communicate staffing, attendance, or uniform concerns to the appropriate supervisor.
• Assist with last-minute roster and assignment changes.
• Keep the check-in area organized, professional, and welcoming.
• Provide friendly and professional customer service throughout the event.
• Follow all company, venue, safety, security, and guest-service policies.
• Perform other event-day duties as assigned.

Qualifications

• Previous experience in customer service, hospitality, staffing, events, or a similar environment preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Comfortable interacting with large groups of people.
• Ability to remain calm and professional in a fast-paced environment.
• Ability to follow instructions and work effectively as part of a team.
• Basic computer, tablet, and/or mobile device skills.
• Ability to learn and use event check-in or staffing systems.
• Dependable, punctual, and professional.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to work in crowded and fast-paced environments.
• Ability to occasionally lift or move uniforms, event materials, and supplies.
• Ability to work indoors and/or outdoors depending on event requirements.

Schedule

This is an event-based, part-time position. Shifts will be scheduled around sporting events, concerts, and other venue activities. Availability may include evenings, weekends, holidays, and varying event-day hours.

Apply to Levy today!

Levy is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details:

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.