Project Operations Manager

Project Operations Manager

BKF is a multi-service infrastructure consulting firm providing civil engineering, construction management, environmental, planning, and surveying services across California, the Pacific Northwest, and beyond. With offices throughout California and the Portland area, BKF has served transportation, water resources, land development, government, and federal clients for over 110 years.

At BKF, you'll find a unique opportunity to grow your career with intention. Our culture values professional autonomy, innovation, and meaningful collaboration across offices. We are proud to be recognized with the Great Place to Work certification for the second year in a row.

The Project Operations Manager leads the administrative and operational functions of BKF's Survey project delivery team. This role manages workflows, financial controls, staffing coordination, contract administration, compliance, and process consistency so technical professionals can focus on high-quality client work. Serving as the team's operational backbone, the manager drives schedule adherence, financial performance, and continuous improvement across multiple projects and disciplines.

Responsibilities

• Oversee day-to-day administrative operations for assigned project teams, ensuring consistent execution of company standards and procedures.
• Manage project setup, documentation, filing systems, and closeout processes.
• Coordinate internal workflows among project managers, survey crews, engineers, accounting, and administrative staff.
• Partner with Project Managers to monitor project budgets, forecasts, and performance metrics.
• Oversee billing processes (green book review).
• Track contract values, amendments, and change orders.
• Monitor accounts receivable, support collections efforts, and help maintain healthy cash flow.
• Prepare regular financial reports and dashboards for leadership.
• Administer contracts, subconsultant agreements, and purchase orders.
• Ensure compliance with contractual requirements, insurance provisions, and client-specific procedures.
• Support proposal transitions from pursuit to execution, ensuring clean handoffs and complete documentation.
• Assist with staffing coordination across projects to balance workloads and maximize utilization.
• Support onboarding of new team members to projects and systems.
• Facilitate communication between disciplines and departments to resolve operational bottlenecks.
• Identify opportunities to streamline project delivery processes and improve operational efficiency.
• Ensure adherence to internal quality management systems and best practices.
• Develop standardized tools, templates, and workflows to support consistent project execution.
• Provide operational guidance and mentoring to project administrators and coordinators.
• Act as a trusted partner to Project Managers and technical leads.
• Foster a collaborative, accountable, and service-oriented team culture.