CUSTOMER SERVICE SPECIALIST

Kesslers Diamond Center

Job Description

Client Service Specialist – Join Our Team at Kesslers Diamonds!

Location: Madison, WI
Job Type: Full-Time

At Kesslers Diamonds , we’re more than a jewelry store—we’re a team of passionate, dedicated people who love creating unforgettable experiences for our clients. If you thrive in a collaborative environment and enjoy going the extra mile for customers, we want to meet you!

Why You’ll Love Working Here

100% Employee-Owned Company – Your success is our success!
A fun, family-like atmosphere built on respect, teamwork, and open communication.
A culture that promotes work-life balance and personal growth.
Competitive benefits package and generous employee discount .

What You’ll Do

As a Client Service Specialist , you’ll play a key role in delivering exceptional service and ensuring smooth store operations. Your responsibilities will include:

Greeting clients and providing outstanding customer service.
Handling transactions accurately using our point-of-sale system.
Managing inventory and processing special orders and repairs.
Answering phones and directing calls to the right team member.
Receiving and sorting shipments, communicating details to the team.
Collaborating with teammates to solve problems and ensure client satisfaction.
Performing other duties as needed to support the store.

What We’re Looking For

High School Diploma or equivalent.
1–2 years of experience in customer service or office support.
Strong interpersonal and communication skills.
Proficiency with computers and ability to multitask.
Comfortable working independently and as part of a team.
Positive attitude and a desire to have fun every day!

Physical Requirements

Ability to stand, walk, and sit for extended periods.
Frequent use of hands for handling and reaching.
Occasionally lift/move up to 35 lbs.

Ready to Build Your Career?

Join a company that values its people and makes a difference in the lives of customers and employee-owners alike. Apply today and start your journey with Kesslers Diamonds!

Kesslers Diamonds is an equal opportunity employer committed to diversity and inclusion. We appreciate all applicants, but only those selected for further consideration will be contacted.

Apply

Vacancy posted 10 days ago

Similar jobs that could be interesting for youBased on the CUSTOMER SERVICE SPECIALIST in Madison, WI vacancy

Customer Service Specialist
$57.5k - $72.5k
...Client Operations & Supply Chain Specialist Location: Madison, WI About the Role We're seeking... ...a highly organized, analytical, and customer-focused professional to join our team as... ...across departments to deliver exceptional service. The ideal candidate thrives in a...
Suggested
SustainableHR PEO & Recruiting
Madison, WI
5 days ago
CUSTOMER SERVICE SPECIALIST
...Client Service Specialist Join Our Team at Kesslers Diamonds! Location: Madison, WI Job Type: Full-Time At Kesslers Diamonds, we're more than... ...environment and enjoy going the extra mile for customers, we want to meet you! Why You'll Love Working Here 100% Employee...
Suggested
Full time
Work at office
Immediate start
Kesslers Diamond Ctr
Madison, WI
5 days ago
Remote Customer Service Specialist
...Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission...
Suggested
Hourly pay
Full time
Remote work
ForgeFit
Madison, WI
2 days ago
Customer Service Specialist
...Customer Service Specialist Be part of a growing and prospering company as a Customer Service Specialist. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing...
Suggested
Casual work
Work at office
Remote work
Flexible hours
Auxiant
Madison, WI
2 days ago
Store Customer Service Specialist
$18 per hour
...Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right...
Suggested
Contract work
Part time
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Middleton, WI
22 hours ago
Bilingual Multi-Location Customer Service Specialist (Spanish)
$19 per hour
...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...
Full time
Contract work
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Middleton, WI
5 days ago
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
$19.3 per hour
...Description This position works closely with commercial paint customers to determine their needs, answer their questions about... ...products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...
Hourly pay
Full time
Contract work
For contractors
Work experience placement
Local area
Afternoon shift
Sherwin-Williams
Madison, WI
3 days ago
Bilingual Multi-Location Customer Service Specialist (Spanish)
$19 per hour
...Customer Service Specialist Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected...
Full time
For contractors
Work experience placement
Afternoon shift
Sherwin-Williams
Madison, WI
4 days ago
Client/Customer Support Rep
$60.5k - $67.5k
.... Are you ready to help us redefine what exceptional client service looks like? Join our team of “crew” as a Client Service Excellence... ...have seen most success from individuals with: ~3+ years of customer-facing and/or in-bound phone experience, demonstrated by strong...
Remote work
Vanguard
Madison, WI
16 days ago
HR / Recruitment Support Assistant
HR / Recruitment SupportAssistant Hiring Coordination & Administrative Support Role About the Role We are currently hiring for an HR / Recruitment Support position for individuals who are organized, dependable, and able to support hiring and human resources functions through...
Currently hiring
Work at office
Hrstalentsolutions
Madison, WI
4 days ago
Customer-Focused Lot Attendant
...in Madison, Wisconsin, is looking for Lot Associates to assist customers with loading their vehicles and maintaining the store entrance.... ...role involves customer interaction, ensuring excellent customer service as you are often the first and last associate they meet. Lot...
The Home Depot
Madison, WI
3 days ago
Customer Representative
...About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you... ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally...
Immediate start
Remote work
Flexible hours
Archer Travel Service, Inc
Madison, WI
2 days ago
Call Center Representative
...We are seeking a reliable and customer-focused Remote Call Center Representative to join our team. In this role, you will handle inbound... ...customers with questions or concerns, provide product and service information, document interactions accurately, and maintain a high...
Remote work
ESR Inc
Madison, WI
5 days ago
Customer Service Associate
$18 per hour
...Customer Service Associate The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact...
Immediate start
Shift work
Hertz
Madison, WI
5 days ago
Office Administration Work - Support Assistant
$28 - $36 per hour
About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay: $28.00 - $36.00 per hour Part-time or Full-time About the Role We are currently seeking organized and dependable individuals...
Hourly pay
Full time
Part time
Work at office
Remote work
Work from home
HRS Talent Solutions
Madison, WI
3 days ago
Multi-Location Branch Customer Service Specialist
...Overview This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams... ..., and recommend the right solutions. Branch Customer Service Specialists are expected to promptly resolve customer concerns and ensure...
Full time
Work experience placement
Afternoon shift
Sherwin-Williams
Oregon, WI
1 day ago
Customer Service Representative
$22 per hour
...Customer Service Representative Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling...
Hourly pay
Full time
Monday to Friday
Flexible hours
Shift work
Night shift
Graybar
Madison, WI
5 days ago
Customer Service Representative
$18 - $20 per hour
...Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have... ...- 5 pm The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers...
Hourly pay
Daily paid
Full time
Temporary work
Work at office
Monday to Friday
The Boyd Group
Madison, WI
5 days ago
Customer Service Associate
...Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients by greeting...
Hourly pay
Part time
Work experience placement
Seasonal work
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Madison, WI
4 days ago
Customer Service Associate I
...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...
Contract work
Local area
Family Dollar
Monona, WI
5 days ago
Client Services Rep (CSR)
...Client Service Representative At VCA-VESVSC we are seeking Client Service Representatives to join our hardworking team in Middleton,... ...Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot...
Shift work
VCA Animal Hospitals
Middleton, WI
2 days ago
Client Service Support Rep
...Client Service Representative Madison, Wisconsin Fleetworthy offers the only complete technology suite for fleet readiness, uniting... ...supervision, provide excellent service to the organization's customers by staying on top of compliance standards and regulations and...
Work at office
Monday to Friday
BestPass
Madison, WI
2 days ago
Client Service Support Rep
$20 per hour
...well-established, growing technology organization in the fleet services and compliance space to hire Client Service Representatives... ...their Madison office. This role plays a key part in supporting customers, ensuring compliance accuracy, and delivering a high-quality service...
Casual work
Work at office
Monday to Friday
The QTI Group
Madison, WI
3 days ago
Remote Paid Panel Customer Service Representative Agent Welcome
$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...
Part time
Casual work
Remote work
Flexible hours
AFG
Madison, WI
5 days ago
Bilingual Call Center Representative
$20.5 per hour
...compassionate, detail-oriented Call Center Specialists to join us. As a Call Center Specialist,... ...’ experience, delivering best-in-class service through inbound calls. Our dedication to... ...: 8 months to 1 year of experience in customer service, preferably in a call center environment...
H1b
Work at office
Work from home
Monday to Friday
2 days per week
UW Credit Union
Madison, WI
2 days ago
Call Center Agent
...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...
Currently hiring
Delta Air Lines
Madison, WI
2 days ago
Customer Service Representative
$45k - $49k
...Customer Service Representative At Catch Vibe Voice, we are dedicated to connecting brands with their audiences in meaningful and memorable ways. We foster a culture of creativity, collaboration, and growth, where every team member is valued and empowered to make an...
Full time
Alphabe Insight
Madison, WI
2 days ago
Optical Customer Service Associate
...Optical Customer Service Associate Pearle Vision, McKee Road, Fitchburg, WI, USA 17.50-21 per hour competitive pay, with increases for experience and progressive responsibility Hourly Full Time We offer paid time off, professional development assistance,...
Hourly pay
Full time
Part time
Work at office
Midline Vision Group LLC
Madison, WI
5 days ago
Customer Service Associate
...Customer Service Associate NOW is the right time to join our team!!! Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is already recognized by its outstanding performance? Do you...
Monday to Friday
Jaeckle Distributors
Madison, WI
2 days ago
Customer Service Representative
...Service Center Madison - East Towne JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service...
Weekly pay
Work at office
Immediate start
Caliber Collision Centers
Madison, WI
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to CUSTOMER SERVICE SPECIALIST. Be the first to apply!