Front Office Supervisor

Position Responsibilities Acts as Manager on duty and supports Front Office Manager and Director of Front Office during shift hours. Promptly resolves any guest complaints or issues. Coordinate activities with other hotel departments to facilitate increased communication and guest satisfaction. Anticipate guests’ needs, change direction quickly and multi‑task. Uphold the highest standards of cleanliness, sanitation, safety, and conduct. Ensure proper communication within the department. Other job duties as required by management. Position Requirements High school diploma or equivalent. Proficiency with computers and general office PC applications (e.g., word processing, spreadsheets, databases). Opera experience is a plus. Strong communication skills, both written and verbal. Ability to work a flexible schedule. Solid decision‑making skills. Proven job reliability, diligence, dedication, and attention to detail. Clear and professional communication with guests, coworkers, and managers. Reliable transportation. Positive attitude while performing tasks. Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures. Projects a favorable image of the property to the public at all times by following the property’s grooming and dress standards. Strong attention and care to details. Responsibility, reliability, and honesty. Teamwork and collaboration. Benefits discussed during interview process. Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays. #J-18808-Ljbffr