Assistant Guest Service Manager

Assistant Guest Service ManagerOur mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment, and a "can-do" attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!Our added benefits for joining The Fresh Market teamTeam Member discount of 30%Early Earn Wage Access (You can access up to 50% (max $500) of your earned wages on-demand per pay period)401K contribution and company matchFinancial Wellness ProgramPersonal time off and additional time off purchase plans are availableMedical, Dental, Vision, Disability, and Life Insurance for individual, spouse, partner, and familyDiscounts on pet insurance, daycare, event tickets, and many more.About the Position:As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest has the last store experience, to provide excellent service and deliver results.What You'll Do:With the Guest Service Manager, you are an ambassador of the department and setting an example for excellence as you assist in the management of all relevant functions and activities.Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safeManage front end guest flow to achieve operational success and an excellent shopping experience every timeDirect the guest service team, as scheduled, to maintain sanitation and cleanliness at the front end and the guest restroomsManaging order guides/ordering deadlines/reducing shrink/damageEngage, motivate, coach, and train team members "on-the-job" as well as through The Fresh Market's internal training platform to provide excellent guest service in a safe and secure mannerAvailability:This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.Qualifications:At a minimum, what you will need3 plus years of experience in a guest service role1 plus years of leadership experienceWorking knowledge of Microsoft OfficeMust be at least 18 years of ageWe are proud to be an Equal Opportunity Employer:Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.