Field Service Technician

Hardware Field Service TechnicianOur client is seeking a Hardware Field Service Technician to join their team. As a Hardware Field Service Technician, you will be part of the technical support department supporting customer service operations. The ideal candidate will have strong mechanical aptitude, excellent problem-solving skills, and a customer-focused attitude, which will align successfully in the organization.Location: Pleasanton, CAWhat's the Job?Providing hardware support and related services for HP PC products, including laptops, desktops, RPOS, and workstations.Configuring hardware, software, and simple network components on customer sites.Performing repairs and troubleshooting hardware issues with printers and other devices.Managing critical service events and educating customers about technology solutions.Collaborating with escalation teams and managing multiple service requests efficiently.What's Needed?Technical or mechanical hardware repair experience.High school diploma or equivalent; additional hardware technology training preferred.Ability to lift and move up to 50 pounds and perform physical tasks such as bending, crawling, and stooping.Availability for scheduled and unscheduled overtime, including non-traditional workdays and holidays.Onsite customer-facing experience and strong troubleshooting skills.What's in it for me?Cell phone reimbursement and a provided laptop/tablet for work purposes.Opportunity to work in a dynamic, fast-paced environment with diverse technical challenges.Chance to develop technical skills and grow within a supportive team.Engagement in meaningful work that directly impacts customer satisfaction.Work with a reputable organization committed to professional development.Upon completion of waiting period consultants are eligible for:Medical and Prescription Drug PlansDental PlanVision PlanHealth Savings AccountHealth Flexible Spending AccountDependent Care Flexible Spending AccountSupplemental Life InsuranceShort Term and Long Term Disability InsuranceBusiness Travel Insurance401(k), Plus MatchWeekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!