Nursing Administrator-Nursing Administration-Full Time-Evening-Mount Sinai Queens

Nursing Administrator-Nursing Administration-Full Time-Evening-Mount Sinai Queens

The Nursing Administrator is a registered professional nurse with progressive administrative experience, leading hospital operations on assigned evening, night, weekend and holiday shifts. They support the CNO, Nursing Directors, Nurse Managers, Assistant Nurse Managers and Hospital/site leadership in the management of clinical units/specialty areas, fulfilling responsibilities for hospital and patient care services. Serving as the senior administrative representative for the organization during evening, night, weekend and holidays, the Nursing Administrator ensures the safe, efficient, and effective delivery of patient care while promoting operational excellence, regulatory compliance, and exceptional patient and staff experience

PATIENT CARE

• Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience.
• Demonstrates proficiency in all aspects of hourly Care Checks and role models expected behaviors.
• Ensures the integration of hourly Care Checks into clinical activities to enhance Relationship Centered Care.
• Assesses staff competency and provides consistent meaningful feedback with more focused feedback as needed.
• Conducts rounding of patients on assigned shift.
• Communicates quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the interdisciplinary health care team that leads to the development and implementation of an action plan.
• Collaborates with the physician dyad and escalates concerns as appropriate.
• Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Demonstrates caring, respect, compassion, empathy and active listening through dialogue, body language and actions.

PATIENT EXPERIENCE

• Role models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) through facilitation of the following actions but not limited to: Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, Dedicated Sit Down, Purposeful Hourly Rounding (PHR), Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.
• Huddles with staff at the start of each shift, identifying high-risk patients who require special attention.
• Communicates to nursing leadership concerns or issues identified during huddle and throughout shift.
• Initiates service recovery for patients and family members who have concerns, and escalates to the Clinical Nurse Manager/Associate Director of Nursing or designee and Patient Relations as needed.
• Interprets patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.
• Considers the patient’s values, preferences, cultural diversity, expressed needs and knowledge in all aspects of care.
• Empowers staff to use evidence-based practices to increase understanding of patients’ perceptions of care.

QUALITY AND SAFETY

• Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice.
• Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans.
• Fosters a fair and open culture that encourages error and near-miss occurrence reporting.
• Participates in interdisciplinary quality improvement teams using the principles of high reliability.
• Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.
• Responds to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.
• Corrects gaps in nursing documentation when applies.
• Leads staff participation in quality and safety initiatives and mandated compliance measures.
• Demonstrates accountability for all unit quality and safety practices and compliance, and ensures required evaluation of staff competencies is maintained.

OPERATIONS AND ADMINISTRATION

• Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units.
• Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter disciplinary collaboration, resources and financial viability) supports the goals of the organization.
• Works collaboratively with physician dyads and the healthcare team to promote patient care and regulatory standards.
• Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.
• Oversees patient care delivery, throughput, staffing and processes to ensure efficient and effective operations during assigned shift.
• In partnership with the Centralized Staffing Office, the Nursing Administrator optimizes workforce assignments, facilitates cross-coverage across clinical areas, and ensures staffing decisions are aligned with organizational priorities, evidence-based specialty practice, patient acuity, regulatory requirements, and the individualized care needs of each patient.
• Provides input into the management and retention of qualified staff.
• Maintains patient/employee confidentiality in the management of information.
• Evaluates nursing staff performance and mentors, coaches, counsels and disciplines staff as needed.
• Monitors availability and maintenance of nursing equipment and supplies.
• Provides communication with staff about progress, changes and compliance with all hospital policies and procedures.
• Encourages, recognizes and rewards staff participation in quality and safety initiatives, compliance and successes.
• Facilitates organizational change initiatives by using effective strategies.
• Leads a shared decision making model by establishing a structure of shared governance, just culture and staff engagement in practice councils, departmental meetings and initiatives.
• Interprets and implements collective bargaining agreements affecting staff.
• Responds to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution to the staff.
• Submits all information related to any protest of assignments to the nursing administrative location for data entry to support the Clinical Staffing Committee infrastructure.
• Responds to various hospital emergencies and escalates to appropriate leadership, including the Administrator on Call (AOC) as necessary.
• Acts as incident commander during evening/night shifts and weekends/ holidays during an announced emergency management level of operations.

PROFESSIONAL DEVELOPMENT

• Performs as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.
• Organizes the environment of care to support clinical colleagues, patients and their families and members of the healthcare team.
• Projects and cultivates a professional image to colleagues by communicating caring, respect, compassion, empathy and trust.
• Incorporates ethical principles into decision making for patient and family in collaboration with the clinical nursing staff and the healthcare team.
• Fosters a spirit of scholarship, inquiry, life-long learning and innovation for self and others.
• Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs.
• Leads shared decision making through unit/service practice councils, nursing department and hospital committees, and clinical service/unit initiatives.
• Serves as a professional role model and preceptor for new leadership staff and students.
• Integrates the values of research and evidence-based practice and its application to nursing practice and the environment of care.
• Contributes to the profession of nursing through leadership and participation in professional organizations.

Education Requirements

Bachelor of Science with a major in nursing required; Masters in nursing or health care related field preferred.

Experience Requirements

3-5 years minimum clinical nursing experience with some Charge Nurse/supervisory experience preferred. Must have relevant clinical competence in area of nursing practice assigned

Licensing and Certification Requirements

Licensed as a registered nurse with current registration in New York State.

Specialty Board Certification in a clinical specialty or leadership preferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $155,000.00 - $165,484.81 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 180 - Nursing Administration - MSQ, Mount Sinai Queens

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

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