Sr. Quality Analyst

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.The American Heart Association has an excellent opportunity for a Senior Quality Assurance Analyst in our National Center office located in Dallas, TX. This role can be home based. The American Heart Association is looking for a Senior Quality Assurance Analyst to be a member of a web development team. This role is responsible for defining test strategies, ensuring product quality, and driving continuous improvement in QA processes. The ideal candidate combines strong technical expertise with leadership skills and a passion for delivering high-quality software.The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities Lead the QA Strategy, including the governance plan and support plan for a portfolio of technical assetsEnsure that projects meet acceptance standards designed by you and agreed upon with the businessCreate all test materials, e.g. test cases, test scripts, test data, support documentation, etc.Be an active participant in defect management, issue resolution, production deployment & release, and end-user trainingCollaborate with the internal Business Management team to understand customer goals and translate them into requirements and QA artifactsProvide technical support, troubleshooting, triaging, & guidance to internal teamsDrive automation testing initiatives and improve coverageParticipate in Agile ceremonies (sprint planning, stand-ups, retrospectives)Mentor junior QA analysts and provide technical guidanceProvide QA metrics, reports, and release readiness assessments Qualifications Bachelor’s degree in Engineering, Computer Science, or related field or equivalent experience 5 years of relate expereince Proven knowledge of QA methodologies, tools, and processesExperience writing clear, concise, & comprehensive test plans & casesExperience with web-based testing browsers: Chrome, Firefox, Mozilla, Internet Explorer, SafariExperience with testing Android and/or Apple mobile platformsExperience with accessibility testingExperience with defect tracking toolsKnowledge of SQL and database validationExperience working in Agile/Scrum environmentsFamiliarity with CI/CD tools (Jenkins, Azure DevOps, GitHub Actions)Comprehensive skills in Microsoft Office applications, including Visio & SharePointWant to help get your resume to the top? Here is what we’re looking for:Demonstrated experience with integration, regression, performance/load, and black box testingExperience with telemetry, experimentation (i.e. A/B Testing), & user research Knowledge of browser and web development securityKnowledge of applicable data privacy practices & lawsEnjoys collaborating with colleagues to build end-to-end customer experiencesExcellent communication skills with a customer service mindsetExcellent problem solving & a commitment to lifelong learning Compensation & Benefits The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; based on the type of positionBenefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities.In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.EOE/Protected Veterans/Persons with Disabilities #LI-Hybrid Job SummaryRequisition ID: 2026-17773Job Category: Information TechnologyPosition Type: Full Time