Strategic CX Manager: Renewals & Relationships
Fusion Connect
Fusion Connect is seeking a Customer Experience Manager to manage customer accounts, enhance satisfaction, and minimize churn. This role involves conducting account reviews, coordinating with support teams, and ensuring the overall customer experience is positive and productive. The ideal candidate will have 4+ years in account management and demonstrated negotiation skills, particularly with C-Level executives. A college degree or military experience is preferred. Join a company that values diversity and inclusion in the workplace. #J-18808-Ljbffr
Vacancy posted 1 day ago
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