Crew Leader (Biltmore Park)

**Description** **The Best Teams are Created and Maintained Here.** **Job Summary** + The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery. **Duties and Responsibilities:** + Maintain a schedule and ensure service expectations are met + Surface customer problems or concerns and report back to Operations Manager + Assist in resolving issues with customer service when needed + Ensure work is performed safely and in accordance with company policies + Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded + Deliver services as specified on client sites + Work to identify more efficient ways to perform work + Coordinate service execution with Operations Manager + Oversee day-to-day site operations and delegate work to crew team members + Provide Operations Manager feedback on crew member(s) + Work with Operations Manager, helping to develop and train crew members + Ensure equipment preventative maintenance is performed as needed and equipment is in good working order + Participate in branch meetings as directed + Accurately capture and turn in crew time logs through electronic time capture (ETC) + Log equipment usage and maintenance cycles **Education and Experience:** + BrightView Equipment certifications + Experience in a landscape-related field + Demonstrated leadership among the team and with peers + Valid Driver License **Physical Demands/Requirements:** + Be at least 18 years old (21 if operating company provided vehicles) + Possess strong stamina and have the ability to work outdoors in various weather conditions including extreme heat and cold. + Able to safely operate landscaping equipment (e.g., mowers, trimmers, blowers, edgers). + Able to bend, stop and twist continuously throughout the day and perform manual labor using a variety of hand tools (e.g. shovels, rakes) + You are able to wear appropriate personal protective equipment (e.g., safety shoes, high-visibility clothing, hand protection, eye protection, hearing protection, head protection) + Landscapers who will be operating a BrightView fleet vehicle are required to have a valid driver's license and meet company standards as it relates motor vehicle performance identified on a state issued motor vehicle record check. + Ability to work flexible hours, including weekends or holidays if needed. + Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.) + Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.) + Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur. **Work Environment:** + Ability to work outdoors/indoors in moderate to extreme weather conditions (e.g., temperatures more than 100°F, temperatures below 32°F, various levels of humidity) + Ability to work in direct sunlight for extended periods of time. + Work outdoors near automotive traffic, bodies of water, fumes, dust, mechanical and/or electrical hazards. + Ability to work in environments where extended periods of loud noise are present. + Ability to work in environments where exposure to allergens such as pollen and rag weed, insects such as bees and spiders and reptiles such as lizards and snakes. **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._