Construction Operations Manager

Construction Operations ManagerWe are seeking an experienced Construction Operations Manager to lead the overall performance, profitability, and operational execution of our reconstruction division. This role is responsible for overseeing all aspects of construction operations, including project management, production teams, subcontractor relationships, scheduling, budgeting, quality control, and customer satisfaction. The Construction Operations Manager serves as the operational leader for reconstruction services and is accountable for driving project profitability, developing high performing teams, improving operational efficiency, and delivering an exceptional customer experience. This position offers the opportunity to lead a growing construction operation while partnering with executive leadership to drive strategic initiatives and long term growth.Key ResponsibilitiesDirect and oversee all reconstruction and construction operationsEnsure projects are completed safely, on schedule, within budget, and according to company standardsEstablish and maintain operational processes, procedures, and best practicesMonitor project performance, productivity, quality, and customer satisfaction metricsLead continuous improvement initiatives to increase efficiency and profitabilityFinancial ManagementMaintain accountability for divisional financial performanceReview project budgets, estimates, job costing, and profit marginsMonitor work in progress, revenue forecasts, and backlog managementIdentify opportunities to improve profitability and operational performanceEnsure proper utilization of labor, equipment, and subcontractor resourcesTeam LeadershipRecruit, develop, and retain high performing Project Managers, Superintendents, and field personnelProvide coaching, training, performance management, and career developmentEstablish clear expectations, accountability measures, and performance standardsFoster a culture of teamwork, professionalism, and operational excellenceProject OversightReview and monitor project schedules, milestones, and production targetsEnsure compliance with contracts, building codes, safety regulations, and company policiesResolve project challenges and escalated customer concernsMaintain strong relationships with customers, subcontractors, vendors, and business partnersEnsure accurate project documentation and reportingStrategic GrowthPartner with executive leadership to support growth initiatives and market expansionIdentify opportunities to improve operational capabilities and customer serviceAssist in developing annual budgets, goals, and performance objectivesSupport business development efforts through operational excellence and customer retentionQualifications5+ years of construction management, operations management, or restoration leadership experienceProven experience managing multiple construction projects simultaneouslyStrong understanding of project management, scheduling, budgeting, and job costingExperience leading and developing construction teamsAbility to analyze financial reports and operational metricsExcellent communication, leadership, and problem solving skillsKnowledge of Xactimate and insurance restoration processesCompensation Salary commensurate with experience. Performance incentives available based on operational and financial results. Compensation: $75,000.00 - $100,000.00 per yearPicture yourself here fulfilling your potential.At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.