Field Service Engineer

Miratech

Description

The Field Service Engineer is responsible for installing, maintaining, troubleshooting, repairing, and optimizing Evatec equipment at customer locations throughout North America. This role supports highly technical vacuum deposition and thin film coating systems used in semiconductor and advanced manufacturing environments. The position requires strong electro-mechanical troubleshooting skills, software support capability, customer-facing communication skills, and the ability to travel extensively in support of customer operations.

Responsibilities:

Install, commission, and support Evatec vacuum deposition systems at customer facilities
Perform preventative maintenance, diagnostics, troubleshooting, repairs, and system upgrades
Support equipment performance optimization and process improvement initiatives
Install, configure, and support software systems associated with equipment operation and customer production environments
Diagnose electrical, mechanical, software, and systems-related issues
Read and interpret schematics, technical drawings, and service documentation
Document service activity, maintenance records, and technical reports accurately
Provide technical support and operational training to customer personnel
Coordinate with internal engineering, technical support, and service teams to resolve customer issues
Maintain strong customer relationships through professional on-site support and communication
Support critical customer manufacturing operations with a strong sense of urgency and professionalism

Requirements:

Ability and willingness to travel up to 50% throughout North America, including occasional international travel
Strong electro-mechanical troubleshooting and repair skills
Experience with semiconductor, vacuum systems, thin film deposition equipment, capital equipment, or military technical systems preferred
Experience installing and configuring software systems in technical or manufacturing environments preferred
Ability to read electrical schematics and technical documentation
Customer-facing technical service experience preferred
Strong communication and problem-solving skills
Military technical experience highly transferable

Apply

Vacancy posted 4 days ago

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