Business Consultant

Business Specialist C (Wt: Ms Business Consultant II)The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.Our Benefits include Paid Parental Leave Annual and Sick Leave Package Nine Paid Holidays State Health and Life Insurance Educational Benefits Contributory Retirement Plan To learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers . If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!Duties and Responsibilities This position is responsible for strengthening and supporting partnerships with Tax Collectors and other government and private organizations partnering with the Department of Highway Safety and Motor Vehicles. This position is also responsible for strengthening the integrity of the driver license and motor vehicle issuance process through quality assurance, monitoring, compliance and support activities. Additionally, this position is responsible for identifying potential weaknesses, recommending changes and enhancements, and working with management to resolve potential issues.Knowledge, Skills, and Abilities Skill in providing customer service to internal and external customers. Ability to conduct research. Skill in collecting, analyzing, and evaluating data and developing recommendations. Knowledge of methods used for organizing and presenting data. Ability to work independently. Ability to understand and apply rules, regulations, policies, and procedures related to motor vehicle and driver license programs. Skill in preparing professional papers, research studies, evaluations, reports, and presentations. Ability to plan, organize and coordinate work assignments. Ability to maintain effective relationships with others. Knowledge and ability to effectively use Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint). Ability to work with and maintain confidential information. Skill in strong project management and follow-up skills. Skill in utilizing problem solving techniques. Ability to make decisions in a timely manner. Ability to communicate effectively with internal and external customers. Ability to establish and maintain effective working relationships with others. Skill in maintaining and organizing files. Skill in composing and drafting correspondence. Knowledge of Motor Vehicle and Driver License laws and procedures. Knowledge of Online Registration and Identity Operating Network (ORION) and Florida Real-Time Vehicle Information System (FRVIS). Skill in handling multiple tasks.Preferred Qualifications Preference will be given to applicants with: 2 or more years of experience working as a Driver Licenses Examiner or similar role. 2 or more years of professional work experience working with ORION. College degree (bachelor's or higher) from an accredited college or university. Knowledge of rules, laws and policies regarding DPPA (Driver Privacy Protection Act) and/or Florida Statutes, Chapter 119. Professional work experience using SharePoint. Professional work experience preparing business reports. Professional work experience giving presentations. Professional work experience performing process improvement, making recommendations and/or developing procedures.Job Related Requirements The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant's criminal and juvenile delinquency records, even those that have been sealed or expunged. A valid driver license is required for this position. The incumbent will be required to operate a state- owned vehicle. This position requires the incumbent to have and maintain a valid driver's license in good standing. This means there can be no cancellations, suspensions, or revocations for a minimum of three years prior to employment and for the duration of employment. There can be no more than three chargeable crashes or any violation of Chapter 316, Florida Statutes, during any consecutive three-year period prior to and throughout employment. Travel will be required for this position. This position may require the selected applicant to work alternate hours or days based upon agency needs. Occasional overnight travel may be required.General Information The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT). Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI. In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process. The elements of the selection process may include a skill assessment and/or oral interview. FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.Location: Tallahassee, FL, US, 32399