Video Surveillance Operator I
SGS Consulting
Job Responsibilities:
- Monitor multiple live video surveillance feeds to identify suspicious or unsafe activity
- Deliver real-time audio warnings to individuals onsite when appropriate
- Escalate incidents to police departments, first responders, or site contacts as needed
- Write clear, accurate, and detailed incident notes and documentation
- Manage several computer screens, tabs, and applications simultaneously
- Maintain strong attendance, punctuality, and consistent focus throughout the shift
- Escalate technical issues to IT; no troubleshooting knowledge required
Skills:
- Video gaming experience (fast reaction speed, multi-screen familiarity)
- Call center or dispatch-style experience
- Previous loss prevention or surveillance experience
- Experience in fast-paced desk environments
Education/Experience:
- Ability to speak, read, and write English clearly
- Comfortable speaking with law enforcement and property managers
- Proficient computer skills, including navigating multiple monitors and tabs
- Minimum typing speed of 40 WPM
- Ability to sit and focus for long periods
- Strong attention to detail in a high-volume, fast-paced environment
- All new hires must cover weekends.
Vacancy posted more than 2 months ago
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