Manager, Benefits

OverviewWhat you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!The Manager, Benefits is responsible for the administration and management of comprehensive employee benefit programs, including health, life, disability, retirement, wellness, and recognition initiatives. This role ensures effective communication and education of benefits offerings through materials, events, and digital platforms, while serving as a trusted resource for team member inquiries and issue resolution. The Manager oversees vendor and broker relationships, contract compliance, and billing accuracy, while maintaining adherence to federal and state regulations such as ERISA, ACA, COBRA, and HIPAA. Additionally, this position leads a team, fosters cross-functional collaboration, and aligns benefits strategies with organizational objectives. The Manager continuously evaluates industry trends to recommend enhancements, ensures audit readiness, and safeguards the confidentiality of team member data.Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.Additional BenefitsPerksIEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.Competitive salaryState of the art fitness center on-siteMedical Insurance with Dental and VisionLife, short-term, and long-term disability optionsCareer advancement opportunities and professional developmentWellness programs that promote a healthy work-life balanceFlexible Spending Account – Health Care/ChildcareCalPERS retirement457(b) option with a contribution matchPaid life insurance for employeesPet care insuranceKey ResponsibilitiesManage and administer employee benefit programs and services, including health, life and disability, FSA/HSA, retirement/pension, wellness/recognition programs, voluntary plans, and EAP.Develop and deliver clear communication materials for benefits enrollment and education. Lead in the coordination of the annual benefits fair, open enrollment, new hire orientation, and maintenance of benefits content on the internal portal.Provides communication and guidance to team members regarding plan design, eligibility, and administration of benefits. Communicates with plan providers about plans and plan changes. Serve as a resource to team members for benefits inquiries and problem resolution.Manage broker and vendor relationships, as well as applicable contracts and agreements. Maintain carrier contracts and retirement plan documents.Manage the wellness and team member recognition and anniversary programs.Oversee the validation and approval of carrier invoices and billing.Manage staff, including developing, training, and performance management.Collaborate with leadership to align benefits strategy with organizational objectives. Effectively work with cross-functional teams on projects and processes as needed (i.e., Finance/Payroll, Legal, IT, Marketing, etc.).Maintain up-to-date knowledge of trends and best practices impacting all benefits-related programs; recommend enhancements to benefits programs.Maintain and process accurate documentation for audits and regulatory requirements for reporting (i.e., ACA).Ensure compliance with applicable federal and state regulations, including ERISA, ACA, COBRA, and HIPAA.Preserve the confidentiality of Team Member data and information.Hire, train, and manage support staff, while monitoring and evaluating outcomes. Conduct performance reviews of each team Member within IEHP guidelines.Perform any other duties as required to ensure Health Plan operations and department business needs are successful.QualificationsEducation & RequirementMinimum of six (6) years of Human Resources experience required in the benefits administration of health/welfare and retirement plans for multiple carriers. Minimum of two (2) years of leadership experience or in a lead capacity in a human resources environment required.Experience with fully- and self-insured medical plans preferredBachelor’s degree in Human Resources, Business, or relevant field from an accredited institution requiredMaster’s degree from an accredited institution preferredCEBS, PHR or SPHR certification preferredKey Qualifications Knowledge of California state and federal laws and human resources principles, procedures, and practicesDeep understanding of benefits administration, plans, programs, and systemsKnowledge and experience with CalPERS or similar pension plan preferredExperience with benefits administration for leave of absences is a plusExcellent verbal and written communication with critical thinking skillsStrong computer proficiency and technical aptitudeSkilled in Microsoft Office products, including Excel, PowerPoint, Word, Outlook, Teams, etc. Outstanding interpersonal skills to build and enhance internal and external relationshipsExcellent time management skillsStrong leadership and team management skillsAbility to interpret and succinctly communicate information and data to various stakeholdersAbility to demonstrate discretion, good judgment, tact, and diplomacyAbility to plan and set prioritiesHighly organized with the ability to manage multiple activities concurrentlyAbility to effectively deliver presentations in person and via virtual platformsStart your journey towards a thriving future with IEHP and apply TODAY!Work Model LocationThis position is on a hybrid work schedule. (Monday & Friday - remote, Tuesday – Thursday onsite in Rancho Cucamonga, CA.)Pay RangeUSD $118,601.60 - USD $157,144.00 /Yr.Job SummaryCategory: Operational SupportPosition Type: Regular Full-Time