Sr. Manager, Commission Program (ICM)

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Key Responsibilities ICM System Ownership & Implementation Leadership · Serve as the functional owner of the ICM platform (e.g., Oracle, Varicent, Xactly), responsible for overall system strategy, configuration, performance and compliance · Lead end-to-end ICM system implementation, enhancements, and upgrades, including requirements definition, design, testing, and deployment · Partner with IT and vendors to manage integrations, data architecture, and system roadmap · Ensure system scalability, automation, and long-term sustainability Commission Program Strategy & Execution · Oversee end-to-end commission operations, ensuring accurate, timely calculation and payout of incentives · Translate complex compensation plan designs into system logic and operational processes · Drive continuous improvement in commission processes, controls, and reporting · Identify risks and proactively address gaps in execution or design Leadership & Team Management · Lead and develop a team of 2–3 professionals, including technical (ICM/system-focused) and business/project-oriented resources · Set priorities, manage workload, and ensure high-quality deliverables across system and operational activities · Provide coaching and development to build both technical and business acumen within the team · Foster a culture of accountability, collaboration, and continuous improvement Cross-Functional Partnership & Business Engagement · Act as a strategic partner to Sales, Finance, and HR leadership on commission matters · Gather and translate business requirements into scalable system and process solutions · Drive alignment across stakeholders on plan design, system capabilities, and operational timelines · Communicate program changes, system updates, and impacts clearly to leadership and end users Strategic Planning & Insights · Provide data-driven insights on commission performance, trends, and plan effectiveness · Partner with leadership to refine compensation strategies that drive desired behaviors and outcomes · Support annual plan design cycles, modeling, and mid-year adjustments · Recommend enhancements that improve ROI, transparency, and seller engagement Governance, Controls & Compliance · Establish and maintain strong governance, audit controls, and documentation for commission processes and system configurations · Ensure compliance with financial policies, internal audit standards, and regulatory requirements · Support audit activities and ensure readiness through proper documentation and controls Qualifications Required · Bachelor’s degree in Finance, Business, Analytics, or related field · 7–12+ years of experience in incentive compensation, sales operations, or commission program management · Hands-on experience with ICM platforms (Oracle, Varicent, Xactly, or similar) · Proven experience leading system implementations or major enhancements · Demonstrated people leadership experience managing technical and business resources · Strong analytical, problem-solving, and organizational skills · Excellent stakeholder management and communication skills Preferred · Experience with large-scale ICM transformation or platform migration (e.g., Varicent to Oracle) · Knowledge of sales compensation design and modeling · Advanced analytics capabilities (Excel, SQL, BI tools) · Experience in complex or high-growth environments Key Competencies · Strategic leadership and ownership · Cross-functional influence and partnership · Technical fluency in ICM systems and data flows · Execution excellence and operational rigor · Process optimization and continuous improvement · Talent development and team leadership Success Measures · Accuracy and timeliness of commission calculations and payouts · Successful delivery of ICM implementation milestones · System performance, stability, and user adoption · Stakeholder satisfaction and trust · Scalable, efficient commission processes · Measurable alignment of compensation programs with business outcomes Base Pay Range: $130,315.00 - 179,183.40 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply. A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more. At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow! We are proud to offer the following benefits: Medical/Dental/Vision Insurance 401(k) Retirement Plan - US RRS Plan – CAN Paid Parental Leave Paid Holidays and Paid Time Off Tuition Reimbursement And many more Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts. Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration