Front Desk Representative

Job Description Job Description Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our Gastro clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet Patients as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Collect copays
Verify Insurance
Schedule patient appointments.
Answering the phones - MUST HAVE!!
Eclinical works experience is a plus

Qualifications

Two or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills