Pharmacy Customer Service Associate
$16 - $18 per hourWalgreens
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB certification.
Salary Range: $16 - $18 / Hourly
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Leavenworth, KS vacancy
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Leavenworth, KS7 days ago- ...Alleviation, we embrace the values of Ownership, Growth, and Service. We're dedicated to your success and offer an extensive training... ...of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while...SuggestedWeekly payWork experience placementLocal area
Alleviation Enterprise LLC
Leavenworth, KS21 days ago - ...international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years' experience in the Federal,... ...Experience & Abilities: Shall possess, at a minimum, an associate degree. Experience working with the military as a military...SuggestedCivilian ContractorContract workWork at officeLocal areaOverseas
Strategic Resources Inc
Fort Leavenworth, KS1 day ago - ...ROLE DESCRIPTION: Tiffany Andrews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal...SuggestedWork at officeLocal areaFlexible hours
Tiffany Andrews - State Farm Agent
Lansing, KS3 days ago - Job Description Job Description We are currently seeking to incorporate a seasoned and assertive sales professional who demonstrates a resolute aspiration for leadership. The role will encompass selling and cultivating a strong clientele base, reflecting our principle...SuggestedWeekly payWork experience placement
Alleviation Enterprise LLC
Leavenworth, KS21 days ago - ...Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work Store 0507 located at 1401 S 4th St Leavenworth, KS 66048. The Customer Service Representative...Full timeTemporary workWork at officeImmediate startRotating shift
QC Holdings-LendNation
Fort Leavenworth, KS2 days ago - ...Requisition #: 646504 Location: LANSING, KS, US, 66043 Career Area: Food Service Job Description The Retail Sales Worker is responsible for... ...the retail location. The Retail Sales Worker provides general customer service and assistance to guests and may process sales...Flexible hoursAfternoon shift
$34k
...homeowners in your assigned territory and close new internet customers Walk 3 to 5 miles a day outdoors, with a minimum of 5 hours... ...Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast...Base plus commissionFull timeWork from homeRelocation packageMonday to FridayClearwave Fiber LLC
Lansing, KS3 days ago- ...Overview: As an Entry Level Direct Sales Associate at Summit, you'll be the driving force... ...and establish trust and rapport with customers. Connect with key decision makers... ...accumulate new leads and referrals Re-service your existing client accounts...Weekly payFull timeWork experience placement
SUMMIT BUSINESS GROUP, LLC
Leavenworth, KS7 days ago - ...Summary Store Associates work either independently or as part of a team in any assigned... ...Duties Help Assisting customers by answering questions such as item price... ...registered with or exempt from Selective Service. Appointment is subject to successful...Permanent employmentFull timePart timeWork at officeRemote workTrial period
Defense Commissary Agency
Leavenworth, KS2 days ago - Join Our Team at True North Group! Position: Sales Agent Trainee Number of Openings: 1 Territory Sales Position Available Break Into Sales with Purpose Looking to launch your career in a role where your results directly impact your paycheck. At True North Group, we believe...Weekly payTraineeship
$20 per hour
...largest provider of residential HVAC, plumbing, and electrical services with 7,000+ professionals and over 45 years of trusted home service... .... This role supports lead-generation, brand-awareness, and customer education while scheduling in‑home consultations or HVAC services...Hourly payWeekly payFull timePart timeWork at officeWork from homeRelocation packageFlexible hoursShift workWeekend workHamilton Plumbing, Heating, A/C, Rooter
Leavenworth, KS3 hours ago- ...agent in Leavenworth, Kansas. This role involves helping customers with their insurance needs through inbound calls, educating... ...coverage. Candidates should possess strong customer service skills and an Associate's Degree or relevant experience. Full benefits package available...Remote job
- ...beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable...
SBH Health System
Fort Leavenworth, KS6 days ago - ...Government Contractor can give you that. At Liberty Business Associates, LLC, we offer a small company environment with competitive benefits... ...Control Support Framework (ICSF) Battle Command Common Services (BCCS) GEOINT Workstation (GWS) and other intelligence...Temporary workFor contractorsLocal area
Liberty Business Associates LLC
Leavenworth, KS2 days ago - ...productive flow of patients. This position also involves being the point of contact for all non-clinical patient services. Greet patients and provide exceptional customer service Coordinate patient care from initial check-in to treatment and check-out Answer phones and...
ARC Physical Therapy+
Platte City, MO22 days ago $75k
...Insurance, we’ve helped thousands of sales professionals build rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our established systems, AI-powered training, and dedicated back-office...Full timeMonday to ThursdayNight shiftAfternoon shift3 days per weekPlatinum Supplemental Insurance
Lansing, KS3 days ago- ...Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer... ...our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive...Work at officeLocal areaFlexible hours
Tiffany Andrews - State Farm Agent
Lansing, KS12 days ago - ...Grocery Clerk Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment... .... Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate...Hourly payPart timeSeasonal work
$18 per hour
...out using electronic medical record software Additional administrative tasks as needed Provide patients with excellent customer service Qualifications: Strong verbal communication skills Excellent computer and math skills Be organized Work efficiently...Full timeLocal areaFlexible hoursFOUR SEASONS DERMATOLOGY
Platte City, MO2 days ago- ...At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable... ...the dynamic demands of the role, ensuring timely and efficient service * Exceed customer expectations through ease, empathy and encouragement...Full timeTraineeshipLocal areaMonday to Friday
OneMain Financial
Lansing, KS1 day ago - ...Job Title Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our... ...for bagging groceries at checkout for customers Associate will strive for at least five items in the bag while...Hourly payPart timeSeasonal workLocal area
$40k - $60k
Insurewithtiffany is seeking an Account Associate - State Farm Agent Team Member in Lansing, Kansas. This role is crucial for managing customer accounts and ensuring great service within a supportive and collaborative team environment. The agency values strong community...- ...Andrews - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer success in Lansing, Kansas. You will manage customer... ...and communication skills, enjoys customer service, and is eager to thrive in a collaborative environment...Flexible hours
- American Residential Services is looking for an In-Store Sales Lead Generator in Leavenworth, Kansas. This role involves engaging with retail customers to promote HVAC services while having the opportunity to earn hourly pay plus commission. We offer flexible scheduling...Hourly payFull timeFlexible hours
- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers... ...Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial...Full timePart timeSeasonal workLocal areaFlexible hours
- ...Sales Associate Join an Amazing Organization! About Us: TREX began with an unexpected opportunity... ...creates an exceptional experience for every customer who walks through our doors. You'll deliver fast, helpful service, keep our store welcoming and well-stocked,...Full timeShift workNight shift
Trex Mart
Tracy, MO4 days ago - ...desk and office activities Preferred Qualifications ~ Associate Degree in Accounting Essential Functions Know... ...will receive a 1099 at year end. Coordinate with Platte City service staff on and software issues. Assist other staff as needed....Full timeContract workWork at office
NueHealth
Platte City, MO5 days ago - Williams Contracting Cabinet Shop Full-time Description We are looking for a qualified Cabinetmaker according to specifications. Your job will entail working in diverse settings to produce steady and functional infrastructure and products. The ideal candidate...Full time
Williams Contracting
Basehor, Wyandotte County, KS6 days ago - ...Representative is to establish and maintain relationships with customers in the field and work locations. This position applies active sales... ...image is maintained as a quality supplier of equipment and service Promote new business through daily contact with customers, ascertaining...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!
Related searches
- customer advisor Leavenworth, KS
- airport customer service agent Leavenworth, KS
- customer support associate Leavenworth, KS
- employee relations assistant Leavenworth, KS
- service agent Leavenworth, KS
- insurance customer service advisor Leavenworth, KS
- customer success associate Leavenworth, KS
- customer service representative (remote from home) Leavenworth, KS
- customer service expert Leavenworth, KS
- full time remote customer service representative Leavenworth, KS