Sales Associate - Luxury Watches
LV Luxury Jewelers
Horologio Sales Associate
Horologio is a premier multi-brand luxury watch boutique representing over 15 prestigious Swiss watchmakers. We are seeking a high-performing Sales Associate with a passion for fine timepieces, luxury service, and relationship-based selling. This role is responsible for delivering an elevated client experience, achieving individual sales goals, and building long-term client relationships through exceptional service, product knowledge, and CRM discipline.
Key Responsibilities
Client Experience & Relationship Building
- Deliver a personalized, luxury client experience from greeting through post-sale follow-up
- Build, manage, and grow a personal client book using CRM best practices
- Conduct consistent outreach and follow-up to nurture long-term client relationships
Sales Performance
- Achieve and exceed individual sales targets and KPIs
- Utilize consultative selling techniques to recommend appropriate timepieces across multiple brands
- Accurately process sales, special orders, deposits, and service transactions
Product Knowledge
- Maintain in-depth knowledge of all brands, collections, and complications carried by Horologio
- Clearly articulate brand heritage, craftsmanship, and technical features
- Stay current on new product launches and industry trends
Operational Excellence
- Maintain immaculate personal presentation and uphold luxury grooming standards
- Ensure showcases and sales floor meet brand and visual merchandising standards
- Accurately document client interactions and preferences in CRM systems
- Work collaboratively with team members and leadership to achieve boutique goals
Vacancy posted 2 days ago
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