Care Manager

Job Description

Job Description

The Care Manager plays a vital role in coordinating comprehensive care for patients within hospital, community/outpatient, and medical office settings. This position focuses on patient assessment, advocacy, and collaboration with interdisciplinary teams to ensure seamless delivery of health services and support for patients and their families.

Responsibilities

• Coordinate care plans across various healthcare settings
• Conduct thorough patient assessments to identify needs and resources
• Advocate on behalf of clients to ensure quality and timely care
• Collaborate with medical providers, social services, mental health, and allied health professionals
• Maintain detailed and accurate documentation of care activities
• Provide support and education to patients and their families
• Manage follow-up appointments and care transitions
• Occasionally travel locally to meet with patients or collaborate with teams

Preferred Qualifications

• 2+ years’ experience in care management
• Strong skills in care coordination and patient assessment
• Excellent communication, problem solving, and time management abilities
• Empathy and interpersonal skills to provide compassionate support
• Proficient in documentation and maintaining thorough records

**Licensed Practical Nurse (LPN) – Community Health Clinic**
**Estella Byrd Whitman Community Health Center | Ocala, Florida**

**About Us**

Estella Byrd Whitman Community Health Center provides accessible, quality healthcare to individuals and families facing barriers to care. We are seeking an LPN who brings sound clinical judgment, dependable follow-through, and a respectful approach to patient care.

**Position Summary**

The LPN supports primary care services by providing nursing care within the scope of their license, assisting providers, and coordinating patient follow-up. This position works closely with clinical and administrative staff to help patients receive timely, organized care.

**Responsibilities**

- Prepare patients for visits, obtain vital signs, and document medications, allergies, symptoms, and relevant health information.
- Provide nursing care, administer medications and vaccines, and perform ordered treatments within authorized scope and clinic policy.
- Assist providers with examinations, procedures, and clinical services.
- Perform specimen collection and approved laboratory testing according to training and clinic procedures.
- Communicate patient concerns and abnormal findings promptly to the appropriate provider.
- Support patient education and reinforce provider instructions on medications, preventive care, and chronic conditions.
- Respond to patient calls and messages within assigned responsibilities and escalate concerns requiring provider assessment.
- Assist with referrals, test-result follow-up, hospital discharge follow-up, and care coordination.
- Support care-gap outreach, preventive screenings, and quality improvement activities.
- Maintain accurate, timely documentation in the electronic health record.
- Follow infection prevention practices and maintain clean, stocked clinical areas.
- Monitor supplies, medication storage, and vaccine temperatures as assigned.
- Protect patient privacy and follow clinic policies and safety procedures.
- Perform other duties reasonably related to the position.

**Required Qualifications**

- Current, active Florida LPN license.
- Current BLS/CPR certification.
- Strong communication, organization, and documentation skills.
- Ability to work effectively with patients and colleagues from diverse backgrounds.
- Comfort using an electronic health record and basic computer applications.
- Ability to manage competing priorities while maintaining safe, attentive patient care.

**Preferred Qualifications**

- Experience in primary care, an outpatient clinic, or a community health center.
- Experience with immunizations, specimen collection, and chronic disease care.
- Familiarity with patient outreach, care coordination, and quality improvement.
- Bilingual English/Spanish skills.

**Work Environment**

This is an on-site position in Ocala, Florida. Duties involve direct patient contact, standing and walking, and handling clinical supplies and equipment. Essential functions may be performed with reasonable accommodation.

**How to Apply**

Submit your résumé through ZipRecruiter. Please include relevant clinical experience and any additional certifications.

Estella Byrd Whitman Community Health Center is an equal opportunity employer.

Company Description

**Licensed Practical Nurse (LPN) – Community Health Clinic** \n**Estella Byrd Whitman Community Health Center | Ocala, Florida**\n\n**About Us**\n\nEstella Byrd Whitman Community Health Center provides accessible, quality healthcare to individuals and families facing barriers to care. We are seeking an LPN who brings sound clinical judgment, dependable follow-through, and a respectful approach to patient care.\n\n**Position Summary**\n\nThe LPN supports primary care services by providing nursing care within the scope of their license, assisting providers, and coordinating patient follow-up. This position works closely with clinical and administrative staff to help patients receive timely, organized care.\n\n**Responsibilities**\n\n- Prepare patients for visits, obtain vital signs, and document medications, allergies, symptoms, and relevant health information.\n- Provide nursing care, administer medications and vaccines, and perform ordered treatments within authorized scope and clinic policy.\n- Assist providers with examinations, procedures, and clinical services.\n- Perform specimen collection and approved laboratory testing according to training and clinic procedures.\n- Communicate patient concerns and abnormal findings promptly to the appropriate provider.\n- Support patient education and reinforce provider instructions on medications, preventive care, and chronic conditions.\n- Respond to patient calls and messages within assigned responsibilities and escalate concerns requiring provider assessment.\n- Assist with referrals, test-result follow-up, hospital discharge follow-up, and care coordination.\n- Support care-gap outreach, preventive screenings, and quality improvement activities.\n- Maintain accurate, timely documentation in the electronic health record.\n- Follow infection prevention practices and maintain clean, stocked clinical areas.\n- Monitor supplies, medication storage, and vaccine temperatures as assigned.\n- Protect patient privacy and follow clinic policies and safety procedures.\n- Perform other duties reasonably related to the position.\n\n**Required Qualifications**\n\n- Current, active Florida LPN license.\n- Current BLS/CPR certification.\n- Strong communication, organization, and documentation skills.\n- Ability to work effectively with patients and colleagues from diverse backgrounds.\n- Comfort using an electronic health record and basic computer applications.\n- Ability to manage competing priorities while maintaining safe, attentive patient care.\n\n**Preferred Qualifications**\n\n- Experience in primary care, an outpatient clinic, or a community health center.\n- Experience with immunizations, specimen collection, and chronic disease care.\n- Familiarity with patient outreach, care coordination, and quality improvement.\n- Bilingual English/Spanish skills.\n\n**Work Environment**\n\nThis is an on-site position in Ocala, Florida. Duties involve direct patient contact, standing and walking, and handling clinical supplies and equipment. Essential functions may be performed with reasonable accommodation.\n\n**How to Apply**\n\nSubmit your résumé through ZipRecruiter. Please include relevant clinical experience and any additional certifications.\n\nEstella Byrd Whitman Community Health Center is an equal opportunity employer.