Personal Care Assistant

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:

Part time

Department:

PACE Center

All Locations:

10 Garofalo Street - Revere PACE, 155 Addison Street - Addison ACS, 225 Sumner Street - Lewis Mall, 26 Sturgis Street - PACE Winthrop, 801 Broadway

Position Summary:

Per Diem position to cover staff absences at PACE center or to cover escorts for participants to external appointments.

Regular duties to include:

Assists PACE Center participants with personal care, restorative rehabilitation, meals, group and individual activities. Accompanies participants on transportation as needed to ensure safety. May be assigned to assist supported housing participants with morning care. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. Contributes to participant care planning and assessment through reports to the Activities Coordinator, PACE Center Nurses and Rehabilitation staff. Requires employee to float to other sites to support patient care needs across the program.

· Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup. Provides supervision and encouragement when needed.

· Attends daily morning report.

· Reports participant concerns to appropriate staff members.

· Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans.

· Accompanies participants on the van to ensure safety during transport when necessary.

· Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting.

· Accompanies participants to appointments as assigned.

· Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care

· Demonstrates understanding of NeighborHealth attendance policy.

· Under the direction of the Recreational Therapist, assists participants with group and restorative activities including: -arts and crafts -exercise groups -cognitive activities such as current events, quiz games, and discussions -music groups

· Assists participants in individual activities as directed by the Recreational Therapist.

· Documents participant activities in accordance with procedure.

· Communicates observations in change in behavior/mood or participation level to Recreational Therapist and appropriate team members

· Notifies Recreational Therapist of damaged equipment

· Maintains the cleanliness and order of all supplies and equipment

· Contributes suggestions for supplies/equipment which may be beneficial to the recreation program

· Performs other duties as requested by Recreational Therapist.

· Helps to maintain a clean kitchen and equipment and demonstrates proper food storage techniques, including an awareness of temperature requirements and expiration dates. .

· Notifies the Dietician or other responsible staff when any safety hazards are identified.

· Demonstrates safety in food handling & serving with safety in feeding techniques.

· Awareness of any individual dietary restrictions per RD generated list; follows meal distribution process with regards to special diets.

· Implements prescribed restorative therapy and exercise programs under the direction of licensed rehabilitation or nursing staff.

· Demonstrates safe and proper transfer techniques, including appropriate use of mechanical lifting devices.

· Provides ADL assistance (transfers, ambulation, toileting, dressing and undressing, feeding, communication and other activities) as outlined in the participant care plan.

· Demonstrates proper procedures for: - wheel chair brakes always locked prior to transfer - swing away foot pedals always used when transporting patients

· Accurately and safely guards participants during gait, standing and transfer activities.

· Demonstrates appropriate ambulatory assistance technique.

· Utilizes fall prevention techniques in accordance with care plan.

· Notifies therapy department of any issues with adaptive equipment, including maintenance needs, improper functioning of equipment, or improper use by participants or others.

· Attends annual competency training

· Assists participants with oxygen in the PACE Center per the care plan.

· Ensure that participants have sufficient oxygen for transport when leaving the center.

· Completes cleaning of oxygen equipment per assignment.

· Ensures a clean and safe environment in PACE Center and in participant apartments when doing morning care.

· Maintains clean kitchen environment.

· Light surface cleaning of counters, stove and tables as needed.

· Places all linen in proper laundry container.

· Stocks linens, incontinence products, etc. in bathrooms. Reports needed supplies to appropriate person.

Starting at $21.00 and up to $30.00 an hour based on experience.

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.

We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

• Medical & Dental Coverage

• Life and Disability Insurance

• Privileges at Boston Medical Center for Providers

• 401(K) Retirement Plan

• Educational Assistance

• Flexible Spending & Transportation Accounts

• Paid Holidays, Vacations, Sick and Personal Time

• A Generous Staff Development Benefit

• Excellent Malpractice Coverage

• A Designated Medical Staff Office for Physician Support

• Free Parking

• And Much More…