Leasing Professional
Redwood Living Inc
Job Description
Job Description
Location: Southgate, MI
About Redwood:
At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.
As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.
We live by eight core values that guide everything we do:
- Do One Thing Really Well
- Be Entrepreneurial
- Serve Those You Lead
- Deliver More Than Expected
- Communicate Openly and Honestly
- Instill Family and Team Spirit
- Demonstrate Integrity and Authenticity
- Be Nice and Have Fun
Position Overview:
The Leasing Professional is primarily responsible for showing apartment homes, assisting with local marketing, and following up with prospects. This role involves customer service and communication with both residents and fellow employees. Additional responsibilities include preparing lease agreements and coordinating resident events. The Leasing Professional works alongside the Neighborhood Manager and the maintenance team to provide the best resident experience.
Duties & Responsibilities:
Conducting apartment home tours to potential prospects
Answering phone calls and emails
Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
Scheduling resident appointments to discuss renewal rates and leasing options
Walking through units prior to resident move-in date
Completing move-in paperwork
Completing all lease applications and notifying prospective residents
Ensuring grounds are well kept and addressing any concerns with maintenance
Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
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