Customer Relations Specialist
The Cary Company
Job Description
Job Description
About The Cary Company
The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is built on collaboration, integrity, and continuous improvement. We strive to create an environment where employees can thrive and contribute to our mission of providing exceptional products and services.
Position OverviewWe are seeking an ambitious, energetic individual to join our team as a Customer Relations Specialist . This role is perfect for someone who thrives on managing multiple tasks while delivering world-class customer service. You’ll support our sales force and management team while thinking beyond the immediate scope of the job to understand the bigger picture of the company.
Responsibilities- Drive repeat business by making exceptional service a priority; respond promptly and professionally to customer inquiries via phone and email.
- Efficiently process orders and transactions.
- Track and update customers on order status and delivery timelines by coordinating with logistics and shipping partners.
- Ensure accurate and timely order fulfillment by collaborating with sales and warehouse teams.
- Improve overall customer experience and service efficiency by working cross-functionally.
- Resolve customer complaints and issues diplomatically and effectively.
- Maintain accurate and organized customer records in the CRM system.
- Recommend new products or services by identifying relevant features and benefits.
- Continuously seek opportunities to enhance customer satisfaction and loyalty.
- Bachelor’s degree required
- Proven experience in a customer service role a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and customer-focused mindset
- Proficiency in Microsoft Office Suite and customer service software
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with high accuracy in order processing
- Knowledge of packaging materials and products is a plus
- Bilingual (Spanish/English) is a plus
- Medical, Dental, Vision Insurance
- Life and Supplemental Insurance
- Short-Term Incentive Plan
- Company-Funded Profit Sharing
- HRA & Cafeteria Plan
- Seasonal Company-Sponsored Events
- Work/Life Balance Initiatives
- Childcare Reimbursement Program
- 9/80 Scheduling Option (after 1 year)
- Established in 1895
- Grew from 30 employees in 2005 to over 240 today
- Locations: Addison, IL (HQ), Indianapolis, IN, Pittsburgh, PA, Salt Lake City, UT, Jurupa Valley, CA, Livermore, CA, Charlotte, NC
- Distribute rigid packaging products and industrial filtration
- Recently renovated corporate office/warehouse in Addison
- Privately owned, focused on autonomy, connectedness, and confidence in your role
- Strengths-based approach to leverage what employees enjoy and excel at
- 2–4 structured one-on-one meetings per year (replaces traditional performance reviews)
- Mentorship and guidance from experienced leaders
- Committees: Culture Committee and Cary Cares
- Fun Fridays, Weekly Yoga, and other events (check out our Facebook page!)
- Core Values: Growth, Positivity, Customer Driven, Spirited Work Ethic, In This Together
- People who thrive here are positive, open-minded, curious, customer-focused, and supportive of co-workers
Powered by JazzHR
isfwdTHd1H
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Relations Specialist in Addison, IL vacancy
- A successful insurance agency in West Chicago seeks a dedicated professional to enhance customer relations and support business growth. Responsibilities include establishing customer relationships, providing excellent service regarding insurance inquiries, and promoting...Suggested
- Canon U.S.A., Inc. is seeking a customer-focused Call Taker to answer and log service calls, providing timely, accurate information to... ...types. Candidates should have a HS diploma or GED, 1-2 years of related experience, strong communication, and proficiency with MS Office...SuggestedHourly pay
$19.75 per hour
...position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to... ...position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting...SuggestedFull timeFor contractorsWork experience placementFlexible hoursAfternoon shift$19.75 per hour
...position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to... ...position Have previous work experience selling paint and paint-related products Have previous work experience operating tinting...SuggestedFull timeContract workFor contractorsWork experience placementFlexible hoursAfternoon shift- MC Machinery Systems, Inc. is seeking a diligent Customer Service Representative in Elk Grove Village, IL to support clients with product information and inquiries. You will handle orders by phone, prepare invoices, and assist with service sales in a fast-paced environment...Suggested
- Orkin in Lombard is seeking a Customer Service & Scheduling Coordinator to support customers and field technicians. You will coordinate schedules, manage service appointments, resolve concerns, and help ensure efficient routes for technicians providing top-notch service...
- The Sherwin-Williams Company is seeking a Customer Service Specialist to support wholesale and retail customers at Store #3417 in Wood Dale, IL and 20% time at Elmhurst and Northlake locations. The role emphasizes helping customers, answering questions about Sherwin-Williams...
$28 - $36 per hour
...Job Description Job Description Customer Service Representative Location: Addison, IL Schedule: Monday through Friday, 8:00 AM – 5:00 PM or 7:00 AM – 4:00 PM (onsite, 5 days a week) Pay Rate: $28–$36 per hour Duties: Serve as a key point of contact for...Hourly payTemporary workWork at officeMonday to FridayFlexible hoursTrova
Addison, IL29 days ago- Orkin Lombard is seeking a Customer Service & Scheduling Coordinator to support customers and field technicians. You will coordinate service appointments, answer calls, and help ensure routes are efficient for timely service. The role emphasizes multitasking, organization...
$65k - $75k
Customer Relations Specialist/Operations Agent Customer Relations Specialist/Operations Agent provides advanced customer service, operational coordination, and administrative oversight to support complex shipment activity within a multimodal transportation terminal, air...Contract workWork at officeMonday to Friday- ...Customer Care Specialist The Ed Napleton Automotive Group is looking for our next Customer Care Specialist. The Customer Care Specialist serves as a point of contact for customers prior to and post service appointment. This role is responsible to help prepare the customer...Hourly payFull timeWork at officeLocal areaMonday to Friday
- Dollar Tree Stores in Elk Grove Village, Illinois is seeking a Customer Service Associate to ensure a great shopping experience for every customer. Key responsibilities include assisting customers, managing sales transactions, and maintaining the store's cleanliness. The...Part time
- Dollar Tree is seeking a Customer Service Associate to join our Franklin Park store. You will assist customers, manage transactions at the register, and help maintain store cleanliness and organization. The role requires lifting and standing for extended periods and delivering...Part time
- Walgreens in Villa Park, IL is seeking a part-time Sales Associate to deliver a friendly checkout experience, greet customers and answer questions about products and services. You will operate the cash register, process transactions, and help keep the store clean and well...Part timeWeekend workAfternoon shift
- Dollar Tree Stores INC in Franklin Park, IL is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, operate the cash register, and help maintain store operations. You will also maintain safety, manage stock,...Part time
- A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Glendale Heights, Illinois. This role requires driving sales by assisting professional customers, managing orders, and providing expert product recommendations. Candidates should...
$45k - $60k
...Customer Sales Specialist It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion... ...targeting growth accounts. Build higher level customer relations within the transportation industry to gain business....Work experience placementWork at office$23.64 per hour
Make a difference.As a Customer Project Specialist, you will work with customers on large projects, time-sensitive deadlines and complex orders. You will serve as the liaison between vendor and customer to ensure material gets to the project site when it’s needed and how...Hourly payFull timeTemporary workWork at officeMonday to FridayFlexible hoursShift workNight shift- Graybar is seeking a Customer Project Specialist in Itasca, IL to work with customers on large projects, meet deadlines and manage complex orders. You will serve as the liaison between vendor and customer to ensure material arrives on site when needed. Your responsibilities...
- A local insurance agency in Bartlett, United States, is seeking a Customer Relations Representative to enhance client experiences and support the growth of the agency. The role involves managing inquiries, resolving customer issues, and coordinating with team members....Local areaFlexible hours
$27 - $31 per hour
...knit team. We are currently adding to our Customer Success team. Our current opening is an... ..., Customer Success and Operations (CSO) Specialist that will play a critical role in... ...logistics, transportation, e-commerce, or a related field. Proficient in Microsoft Office Suite...Full timeTemporary workWork at officeImmediate startWorldwideMonday to Friday- Berkshire Production Supply LLC is seeking a Customer Service Representative at our Itasca, IL facility. You will act as a liaison between external and internal parties, provide product information, answer questions, and resolve issues with accuracy and efficiency. We...
- Anderson Process is seeking a Customer Service Representative based in Lombard, Illinois, responsible for supporting customers, coordinating with operations, and ensuring a positive customer experience. This role involves processing quotes, orders, and inquiries. Candidates...
- Jon Mock - State Farm Agent in Wheaton, Illinois, is seeking a Customer Relations Representative to enhance client experiences and support community members. The ideal candidate will manage inquiries, resolve issues, and coordinate with team members, embodying exceptional...Flexible hours
- Customer Enrollment Representative - Oak Brook, IL The Catalyst Corporation | Full-Time | Weekly Pay | Full Paid Training | Gas Stipend... ...individuals looking to build a long-term career in customer relations, sales, marketing, and leadership. Candidates must be able to...Weekly payFull timeCurrently hiringWork at office
- Anna Gaudyn - State Farm Agent is seeking a Customer Relations Representative to provide exceptional customer experiences in Schaumburg, Illinois. You will resolve customer inquiries, update records, and collaborate with team members to support a positive environment....
$12 per hour
US direct Marketing Corp in Oak Brook, Illinois, is looking for committed individuals to join their friendly team. The ideal candidate should possess good communication skills and be outgoing. They offer ongoing training and a welcoming environment where team growth is ...Hourly pay$18 - $25 per hour
David Mordis is seeking a Customer Relations Representative to join their State Farm Agent Team, located in Streamwood, Illinois. The ideal candidate will be customer-focused, self-motivated, and eager to learn within the insurance business. Responsibilities include educating...Hourly payFor contractors$15.5 - $16 per hour
Ross Stores, Inc. is seeking a General Purpose Specialist in Villa Park, IL, to provide visible security presence and ensure the safety of both customers and associates. This role emphasizes excellent customer service and strong communication, actively mitigating theft...Hourly pay- Integra Healthcare Equipment in Elmhurst, IL is seeking a Customer Service Representative to interact with customers by phone and email, handling inquiries and resolving issues related to rental and sales of medical equipment. You will collect orders, maintain records,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Relations Specialist. Be the first to apply!
Related searches
- hospital customer service representative Addison, IL
- customer experience agent Addison, IL
- service person Addison, IL
- financial customer service representative Addison, IL
- customer service representative insurance Addison, IL
- customer experience associate Addison, IL
- customer relations associate Addison, IL
- client service officer Addison, IL
- customer service specialist Addison, IL
- customer service assistant Addison, IL