Field Sales Manager

Overview

The Field Sales Manager is responsible for overseeing and driving the performance of our door-to-door canvassing team (Setters). This role ensures that canvassers are consistently meeting activity targets, properly representing Aquaria in the field, and handing off quality customer opportunities to Closers. The Field Sales Manager serves as the critical bridge between field operations and leadership, providing real-time performance insights, accountability, and coaching.

Key Responsibilities

Field Leadership & Oversight

• Lead daily field operations, ensuring each rep hits minimum door-knocking activity requirements.
• Assign and manage territories, guaranteeing efficient coverage and maximizing neighborhood penetration.
• Hold reps accountable to activity and appointment-setting SLAs
• Maintain person production in door volume appts set in coordination with Setter SLAs
• Oversee Closing of appts and ensure clean management of appt pipeline. 
• Make recommendations to Director of Sales for promotions or advancement of Field Sales Reps.

Training & Development

• Ensure all reps attend mandatory training (virtual and in-person).
• Provide ongoing shadowing, ride-alongs, and feedback loops to sharpen skills.
• Reinforce company messaging, professionalism, and product knowledge.

Performance Tracking & Reporting

• Monitor daily/weekly doors knocked, appointments set, and other KPIs.
• Manage escalation process for reps who miss expectations (verbal → written → loss of base pay).
• Report key data, customer feedback, and field insights directly to the Director of Sales.

Culture & Motivation

• Maintain high-energy, positive team culture in the field.
• Recognize top performers and foster healthy competition.
• Create an environment of accountability where reps want to improve and win.