Parts Department Admin

Parts Administrator

Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership with an immediate opening at its Springfield, MA branch location. We are looking for a Parts Administrator with experience in trailer, truck, automotive, construction equipment, industrial, or a related industry.

Hale is an industry leading, family friendly company offering a challenging and fulfilling career opportunity with an attractive work/life balance, and who offers a competitive salary, excellent medical, vision & dental benefits, paid vacation, and a matching 401k plan.

Responsibilities:

• Prepare and process purchase orders from procurement through vendor invoice processing.
• Assist with vendor returns and warranty issues.
• Maintain customer, vendor, and product files including pricing to support sales efforts.
• Maintain organized records and files related to parts ordering and product documentation.
• Run required reports to help maintain parts inventory, sales data, and customer back order tracking.
• Open, enter and close work orders for parts transactions.
• Provide assistance with credit card and cash transactions.
• Develop product knowledge through involvement in Company and vendor sponsored training programs.
• Assist with research to provide support to solve customer problems.
• Interface with corporate accounting and administration, as well as other branch locations as needed.
• Perform other tasks as assigned by management.
• Adherence to Company safety program.

Requirements:

• Must have 2+ years of continuous verifiable employment.
• Prior automotive or heavy-duty truck and trailer experience would be a plus.
• Must have experience with inventory administration, controls, and processes.
• Must have good organizational skills.
• Must have experience in customer service.
• Must be able to work along with managers, sales staff, customers, drivers, shop techs and warehouse employees.
• Must be committed to a high level of customer service and satisfaction.
• Must present a professional, positive, results oriented, problem solving attitude.
• Must have good written and oral communication skills.
• Must be able to work in a fast paced, dynamic environment and multi-task.
• Must have good computer skills.
• Must pass a standard pre-employment drug test.